Home from Home
With Tesco Mobile, we’re helping you say Bon Voyage to EU roaming fees this year. Take your texts, minutes and data with you to 48 destinations including the EU for no extra cost. That’s one thing off your holiday list. This is super helpful mobile. This is #SupermarketMobile
No EU roaming fees this year. Helping you cross one thing off your list.
No EU Roaming fees this year
With Tesco Mobile, we’re helping you say Bon Voyage to EU roaming fees this year. Take your texts, minutes and data with you to 48 destinations including the EU for no extra cost. That’s one thing off your holiday list. This is super helpful mobile. This is #SupermarketMobile
No EU roaming fees this year.
Helping you cross one thing off your list.
On this page
What's Home From Home?
Take your minutes, texts and data with you to 48 destinations in the EU and beyond. Use your phone just like you do at home, at no extra cost, for the whole of 2023*.
What destinations are included in Home From Home?
Along with all the EU countries, we've also added lots of other popular destinations. Here's the full list:
- Austria
- Azores
- Belgium
- Bulgaria
- Canary Islands
- Croatia
- Republic of Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Guadeloupe
- Guernsey
- Hungary
- Iceland
- Ireland (Republic of)
- Isle of Man
- Jersey
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Madeira
- Malta
- Martinique
- Mayotte
- Monaco
- Netherlands
- Norway
- Poland
- Portugal
- Reunion
- Romania
- San Marino
- Slovakia
- Slovenia
- Spain
- St. Martin
- St. Barts
- Sweden
- Switzerland
- Vatican City
No scary holiday phone bills
There’s no set-up and no hidden charges…
- Use your monthly data for maps, chats, selfies & anything else you fancy
- Call and text family back home in the UK and in Home From Home destinations
- Receive calls & texts with no extra charges
And if you use up your monthly allowances, you only pay UK standard rates, just like you do at home.
So you can enjoy your holiday. Every little helps.
How to get Home From Home
You don’t need to do anything – just go on holiday! When you get there, simply use your phone as normal.
Avoid scary bills
If you’re on a Capped contract, remember that your bill will never be more than you expect.
Find out more about Capped Contracts
Need more data while you’re away?
Just add a data bundle anytime in our app or My Account
With Home From Home you can use your phone in our 48 European Home From Home destinations just like you do at home. You can use your minutes, texts and data as normal, and if you run out, you just pay our standard rates as you would at home. All our customers can get Home From Home, on both pay monthly and pay as you go.
Along with all the EU countries, we've also added lots of other popular destinations. Here's the full list:
- Austria
- Azores
- Belgium
- Bulgaria
- Canary Islands
- Croatia
- Republic of Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Guadeloupe
- Guernsey
- Hungary
- Iceland
- Ireland (Republic of)
- Isle of Man
- Jersey
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Madeira
- Malta
- Martinique
- Mayotte
- Monaco
- Netherlands
- Norway
- Poland
- Portugal
- Reunion
- Romania
- San Marino
- Slovakia
- Slovenia
- Spain
- St. Martin
- St. Barts
- Sweden
- Switzerland
- Vatican City
In any of our 48 Home From Home destinations, when you call, text or use data it will come out of your monthly allowances or bundles. If you run out of your allowances or bundles you’ll just pay the same standard rates that you’d pay in the UK. Here are our pay monthly rates and our pay as you go rates.
And while you’re in a Home From Home destination, you can also call or text mobiles and landlines in any other Home From Home destination and it’ll work in exactly the same way.
Home From Home isn’t meant for people who don’t live in the UK, so we have some limits to stop that happening. If you spend more time in Home from Home destinations (than in the UK and the rest of the world), or if you use more of your allowances in Home from Home destinations than in the UK and the rest of the world, then we’ll apply the fair usage policy.
This means that when you use your phone, you’ll still use up your monthly allowances or bundles and then when they run out you’ll pay our standard rates, but on top of that we’ll also add an additional surcharge. If we’re going to do this, we’ll text you first to let you know what your options are.
We’ll send you a welcome text whenever you arrive in a new country. This will include a link to the Home From Home page on our website. It’ll also remind you that you can call 280 free any time while you’re away for info.
Our Home From Home destinations are mainly in Europe. Here’s our rest of the world pricing
No, it’s just the same as using your phone in the UK. When you’re in Home From Home destinations, your minutes, texts and data will come from your bundles, otherwise they’ll come off your balance (including your free credit from Triple Credit).
No, that has different rates and is called international calling
In any of our 48 Home From Home destinations, when you call, text or use data it will come out of your monthly allowances or bundles. If you run out of your allowances or bundles you’ll just pay the same standard rates that you’d pay in the UK. Here are our pay monthly rates and our pay as you go rates.
And while you’re in a Home From Home destination, you can also call or text mobiles and landlines in any other Home From Home destination and it’ll work in exactly the same way.
Home From Home isn’t meant for people who live abroad, so we have some limits to stop that happening. Read our fair usage policy.
All Tesco Mobile customers can enjoy using Home From Home for the whole of 2023.
- If you joined us or upgraded on or after 16 June 2022, you can use your phone like you do at home without additional roaming charges for the whole of 2023. We will be in touch with all impacted customers at least 30 days ahead of any changes taking effect. Current roaming prices are available at tescomobile.com/roaming
- If you joined us before 16 June 2022, then you can continue to use Home From Home until you choose to upgrade.
You can use all the minutes, texts and data in your monthly allowances or bundles. You can also use any free bundles from things like Family Perks, loyalty bundles and free credit from Triple Credit. And you can use any one-off bundles that you buy during the month as well.
If you want to use more than this, you can, but you’ll pay our standard pay monthly rates or standard pay as you go rates, just like you would at home.
You can now use your allowances in the UK and when you’re in any of our Home from Home destinations.
Your tariff now includes:
- A minutes allowance for calling standard UK mobile numbers, UK landlines starting with 01, 02 and 03 and standard numbers in Home From Home destinations*
- A text allowance of 5000 messages to text standard UK numbers and standard numbers in Home From Home destinations*
- A data allowance** for using apps, going online, sending and receiving emails, downloading music and streaming video when you’re in the UK and any of our Home From Home destinations
* When you’re in a Home From Home destination
**Note: a few of our phone tariffs don’t include data
Calling Home From Home destinations from the UK isn’t included in your allowances. To find out what’s not included in your allowances, please check our terms and conditions, pay monthly rates and pay as you go rates
We’ll text you if you’re near any of your limits and let you know your options.
We’ll send you a welcome text whenever you arrive in a new country. This will include a link to the Home From Home page on our website. It’ll also remind you that you can call 280 free any time while you’re away for info.
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* Pay monthly customers who joined or upgraded with us on or after 16th June 2022 get inclusive roaming in our 48 Home From Home destinations for all of 2023, after which they are subject to roaming charges from 2024. All impacted customers will be contacted at least 30 days ahead of any changes coming into effect.
For the whole of 2023, when periodically travelling in our Home From Home Destinations (HFH), calls and texts to standard UK landlines, UK mobile numbers, HFH landlines, HFH mobiles as well as data usage, will be charged as in the UK. Usage beyond a Fair Usage Policy may attract other charges. Full details, current list of HFH Destinations, charges, and terms are available at tescomobile.com/terms