Awards & Reviews

We’re the pick of the bunch

Year after year, industry experts, consumer groups and customers say
we’re top bananas.

Awards & Reviews

We’re the pick of the bunch

Year after year, industry experts, consumer groups and customers say
we’re top bananas.

We’re aisles ahead

Top for value. Best for service. The least complained about mobile network. Topping the tables for value and service. We’re the highest ranking mobile brand in the UK Customer Satisfaction Index. That’s because we always focus on what’s best for our customers. That’s supermarket mobile.

Rated 4.4 out of 5

Thousands of customers have rated us on Trustpilot, saying things like ‘helpful, knowledgeable and experienced’. Aww, thanks guys. This is the recognition that means the most.

Find out more

2022 Utilities brand of the year

They praised us for going ‘above and beyond for customers’. And we’ve been a Which? Recommended Provider for 12 years running.

Which report

Best network for customer service and Best Value Pay Monthly network

Yes, we did the double at the Uswitch 2022 awards. Both awards were ‘public choice’, too.

Uswitch report

Least complaints

The industry watchdog keeps its eye on customer complaints.

In every report since 2017, we’re the least complained about mobile network: just 3 complaints per 100, 000 customers. (We’re trying to get that even lower.)

Ofcom report