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Awards and reviews
We’re at your service
We’re Uswitch’s Best Network for Customer Service, Expert Reviews’ Best Mobile Network for Roaming, and Trusted Reviews’ Best Mobile Network for Reliability and Best Mobile Network for three years running (but who’s counting...). We’re also proud to be the highest-ranking mobile network in the UK Customer Satisfaction Index.
Recognition like this reflects our commitment to give customers great service, excellent value and connectivity they can depend on.
It pays to be connected.
Best Mobile Network for Customer Service
At the 2026 Uswitch Telecoms Awards, we won Best Mobile Network for Customer Service (that’s 5 years in a row, but who’s counting…) And because this award was chosen by the public, it’s really thanks to you.
Seems only right to give you a high‑five for that.
Rated as ‘Great’
Over 75,000 of our customers have reviewed us on Trustpilot, saying things like ‘knowledgeable’, ‘expert’, ‘helpful’ and ‘reliable’.
Thanks to each and every one of you for your kind words and for helping us bag a ‘Great’ rating.
Here’s to the next 75,000 reviews.
Trusted Reviews 2026 awards, including Best Network
We've won awards for: Best Mobile Network, Best Mobile Network for Customer Service, Best Mobile Network for Reliability and Best Mobile Network for Roaming.
Readers voted us Best for Customer Service for the fifth year running, Best for Reliability for the second year running, and Best Mobile Network for the third year running – and with network improvements, it’s only going to get better.
Expert Reviews 2025 awards
We’ve won awards for: Best Mobile Network for Customer Service, Best Mobile Network for Roaming, Most Reliable Mobile Network, Best Mobile Network for Multi-user Plans.
Expert Reviews surveyed over 1,500 readers for their awards and they voted us Best for Customer Service for the third year in a row.
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