Awards and reviews

We’re at your service

Here at Tesco Mobile, our customers are at the heart of everything we do. So, it’s no wonder Uswitch, Trusted Reviews and more have us at the top of the table for customer service. We’re also proud to be the highest-ranking mobile network in the UK Customer Satisfaction Index. It pays to be connected. 

Best Mobile Network for Customer Service

At the 2026 Uswitch Telecoms Awards, we won Best Mobile Network for Customer Service (that’s 5 years in a row, but who’s counting…) And because this award was chosen by the public, it’s really thanks to you.

Seems only right to give you a high‑five for that.
 

Rated as ‘Great’


Over 75,000 of our customers have reviewed us on Trustpilot, saying things like ‘knowledgeable’, ‘expert’, ‘helpful’ and ‘reliable’.

Thanks to each and every one of you for your kind words and for helping us bag a ‘Great’ rating.

Here’s to the next 75,000 reviews.

Best Mobile Network, Best Mobile Network for Customer Service and Best Mobile Network for Reliability

For the second year running, readers voted us Best Mobile Network at the 2025 Trusted Reviews Awards. They also voted us Best for Customer Service – for the fourth year in a row – and Best for Reliability. And with our network improvements, it’s only going to get more reliable.
 

Best Mobile Network for Customer Service, Best Mobile Network for Roaming, Most Reliable Mobile Network and Best Mobile Network for Multi-user Plans

Expert Reviews surveyed over 1,500 readers for their 2025 Mobile Network Awards, and we came out on top in a whopping 4 categories – Customer Service (for the third straight year), Roaming, Most Reliable and Multi-user Plans.

Ready to join?

Pay Monthly phones

Starting from as low as £7.50 a month. 

SIM Only

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Pay as you go phones

Check out our great range of Pay as you go phones

Business phones

Find out what Tesco Mobile can do for your business

Other great reasons to join Tesco Mobile

Collect money-saving Clubcard points every month


Collect points on your bill, then turn them into vouchers to get money off your Tesco shop or more value with our 100+ Reward Partners.

















 

99% UK 4G population coverage, plus 5G – powered by O2  


We’re powered by O2, so you can enjoy 99% UK 4G population coverage and growing 5G availability in many major towns and cities.

















 

Freeze your contract price with Clubcard Prices

Other networks increase their prices mid-contract, but we keep your contract price frozen with Clubcard Prices – so you can lock in value that lasts.