Awards & Reviews
We’re the pick of the bunch
Year after year, industry experts, consumer groups and customers say
we’re top bananas.
Awards & Reviews
We’re the pick of the bunch
Year after year, industry experts, consumer groups and customers say
we’re top bananas.
On this page
We’re aisles ahead
Top for value. Best for service. The least complained about mobile network. Topping the tables for value and service. We’re the highest ranking mobile brand in the UK Customer Satisfaction Index. That’s because we always focus on what’s best for our customers. That’s supermarket mobile.
Rated 4.4 out of 5
Thousands of customers have rated us on Trustpilot, saying things like ‘helpful, knowledgeable and experienced’. Aww, thanks guys. This is the recognition that means the most.
2022 Utilities brand of the year
They praised us for going ‘above and beyond for customers’. And we’ve been a Which? Recommended Provider for 12 years running.
Best network for customer service and Best Value Pay Monthly network
Yes, we did the double at the Uswitch 2022 awards. Both awards were ‘public choice’, too.
Least complaints
The industry watchdog keeps its eye on customer complaints.
In every report since 2017, we’re the least complained about mobile network: just 3 complaints per 100, 000 customers. (We’re trying to get that even lower.)
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