Tesco Mobile App
- Pay monthly
- Pay as you go
Text to download
Just text APP to 28901
Download it today and do all this account stuff anytime you like.
Check your upgrade
Download our app to see what your current upgrade options are and when your contract’s up.
Stay in control
It's the easiest way to keep on track of your usage, manage your safety buffer and make payments towards your bill.
Get in touch
Message our customer service team in our app and we’ll be happy to help.
Buy more data
If you run out, buy a data bundle easily in our app to avoid paying standard rates for using more data.
You could bag a £1,000 Tesco voucher, just for using our app
Fancy being in with the chance to win some tasty rewards?
Entering is a piece of cake…
- Download and open the app from Apple’s App Store or Google Play
- Opt in by texting YES to 28901 from your Tesco Mobile phone
- Use our app at least once a month and you’ll automatically be entered.
You can opt out at any time by texting STOP to 28901 from your Tesco Mobile phone. For further information please read our T&Cs
It's easy to keep track with our pay as you go app
Download our free Tesco Mobile pay as you go app for a quick and easy way to:
- View or change your tariff
- Check your top-up balance and top-up in seconds
- See what you’ve got left of your bundles, free credit, data, minutes and texts
- Use our store locator and coverage checker
- Get information on roaming and parental controls
- Find out loads of information in our FAQs
The app is available for all Android and iPhone customers only.
Text to download
Just text APP to 28901
Like keeping track?
Check your balance whenever you need to and make sure you’ve always got enough credit.
Need more credit?
Top-up with a voucher code or your registered card whenever it’s convenient for you.
Keep your child safe on their phone
Manage parental controls to keep your children safe on their mobiles and give you peace of mind.
Change your Rocket Pack
Make changes to your Rocket Pack if you need a little more or less.
Frequently asked questions
You can download our pay monthly app or pay as you go app in the Google Play Store. Simply press the ‘Update’ button, check and accept any app permissions that might be requested and then sit back while your app updates. (Tesco Mobile App updates are free, as are most other app updates. If there is any charge to download or update an app, this will be made clear in the app store before you decide to press the update button).
If you don’t see an ‘Update’ button in the app store (so you will probably see ‘Uninstall’ and ‘Open’ options instead), then that means you already have the most up-to-date version of the app installed on your device and there is nothing more for you to do. To update other Android apps: Launch the ‘Google Play Store’ from the app menu on your Android device > Open the Menu in the top left-hand corner > Select ‘My Apps’ > Then select any of your individual apps to update, or simply press ‘Update all’.
You can download our pay monthly app or pay as you go app in the Apple App Store. Simply press the ‘Update’ button, check and accept any app permissions that might be requested and then sit back while your app updates. (Tesco Mobile App updates are free, as are most other app updates. If there is any charge to download or update an app, this will be made clear in the app store before you decide to press the update button).
If you don’t see an ‘Update’ button in the app store (so you will probably see an ‘Open’ option instead), then that means you already have the most up-to-date version of the app installed on your device and there is nothing more for you to do.
To update other iOS apps: Launch the ‘App Store’ from the app menu or Home screen on your iOS device > Select ‘Updates’ in the bottom right-hand corner > Then select any of your individual apps to update, or simply press ‘Update all’.
Occasionally we update our pay monthly and pay as you go Tesco Mobile Apps to bring you new features or to fix the odd little bugs that we might find, so it’s good to make sure you have the most up-to-date version of the app on your phone.
In order to use the Tesco Mobile app, iPhone and Android users will need a device with a minimum operating system version of iOS 15 for iOS users, and Android 9 for Android users.
If you’re not sure what operating system version (also known as ‘software version’) your device has, you can check this by going to ‘Settings’ > ‘About’ > ‘Software information’ on most Android devices, and ‘Settings’ > ‘General’ > ‘About’ on most iOS devices.
The app uses a small amount of mobile data, but you can still use some of the apps features if you've run out of data or reached your safety buffer.
Please make sure you’re using the latest version of the Tesco Mobile app – you can do this by checking for updates in the App Store or Play Store. The latest version of the app will have fixes for any known bugs, and will have all the latest features we’ve added.
If you’re experiencing issues with your app crashing or becoming unresponsive, then try shutting the app down completely and re launching it. If this doesn’t fix it, then we would suggest uninstalling and reinstalling the app. If you're still having issues then please contact us and we'll get you back up and running.