Online Safety

Helping you and your family enjoy the benefits of technology safely and smartly.





Online Safety

Helping you and your family enjoy the benefits of technology safely and smartly.











Online Safety

Helping you and your family enjoy the benefits of technology safely and smartly.

On this page

We’re giving you a little help to stay safe online, together with Internet Matters

Here at Tesco Mobile, we want everyone to have a healthy relationship with technology – and this is backed up by our colleagues. When surveyed on the importance of online safety and digital wellbeing, the rating from our colleagues was 9 out of 10, which highlights how vital these issues are.

Our survey also found that customers who ask our colleagues for advice on online safety are mainly interested in learning more about children's online safety topics. It’s clear our customers want support in helping their children stay safe online. This is why we partnered with Internet Matters – a not-for-profit organisation supporting parents and carers on all aspects of their children’s digital wellbeing. Together, we created our Little Digital Helps Toolkit to help parents and carers manage the risks their children may face online. 

First phone for kids – we’re here to help

We asked parents and carers about the challenges they’ve faced setting online safety rules and controls to keep their children safe online. We found that only half of them had set up safety controls before handing their children their first phone, so we’re here to help.

Together with Internet Matters, we’ve rounded up some simple steps you can take to make sure you’re setting your child’s phone up so they can swipe, surf and scroll safely.

To find more tailored online safety advice for your family, visit our Little Digital Helps Toolkit.

Tailored online safety advice for your device

Using the internet and apps on mobile devices opens up a whole world of opportunities for children when it comes to learning, connecting and having fun. But as a parent or carer, how do you help them stay safe online? ​

Our Little Digital Helps Toolkit gives you everything you need to get started in the form of a bespoke online safety plan for your children's devices, which you can easily access on your own device, including via email (if you've provided your email address).​

Simply by answering 9 quick questions about your children's digital habits, you'll unlock helpful resources and practical advice from the trusted experts at Internet Matters, tailored to your children's online safety needs. So you'll have the most relevant knowledge and up-to-date info to help keep your children safe online when they're using their devices.

Here are just some of the resources you’ll get:​

  • How-to guides to set up parental controls and privacy settings on popular apps and platforms ​
  • Recommendations for digital tools to support your children's interests and wellbeing​
  • Info on how to tackle online safety worries