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Which Samsung phone is best for you?

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Galaxy AI in the palm of your hand

• What is the latest Samsung phone?

  The newest Samsung S Series phones are the Galaxy S25 Ultra 5G with AI, Galaxy S25 Plus 5G with AI and Galaxy S25 5G with AI. For the Samsung A Series, it’s the Galaxy A35 5G and Galaxy A55 5G.

• Can I connect my AirPods with Samsung Galaxy phones?

  You can connect AirPods to any Samsung phone that has Bluetooth connectivity.

• Best Samsung phones for camera quality

  Currently, the Samsung Galaxy S25 Ultra boasts the best camera in the market. It features an impressive 200MP main sensor, advanced zoom capabilities, and top-tier photo and video performance. Whether you're shooting in low light, capturing detailed close-ups, or zooming in from a distance, the S25 Ultra delivers stunning results. It's the ultimate choice for anyone seeking the best camera experience on a Galaxy phone.

• How do I take a screenshot on a Samsung phone?

  • Button Method: Press and hold the Power and Volume Down buttons simultaneously for one second. A flash on the screen will confirm the screenshot capture.
  • Palm Swipe: To capture a screenshot, enable Palm swipe by navigating to Settings > Advanced features. Then, simply swipe the edge of your palm across the screen to take a screenshot.
  • S Pen (for Galaxy Note & S Ultra models): Open Air Command and select Screen Write to capture the screen and annotate it.

  Your screenshot will be saved in the Screenshots album within your Photos app.

• What is the difference between the Samsung A Series and the Samsung S Series?

  The biggest differences between the Samsung A Series and the Samsung S Series can be found in the phones’ cameras and speeds, with the S Series phones being more advanced. S Series phones are also made with premium materials like glass and aluminium, while most A Series phones have plastic bodies and rears.

• How do I use Samsung Pay?

  • Set Up Samsung Pay: Open the Samsung Pay app and follow the on-screen prompts to add your debit or credit card details. Verification of your identity may be required via fingerprint, PIN, or iris scan.
  • Making a Payment: To make a payment, open Samsung Pay by swiping up from the bottom of the screen. Select your desired card, authenticate with your fingerprint, PIN, or iris scan, and hold your phone near the payment terminal.
  • Using Samsung Pay with NFC or MST: Samsung Pay supports both NFC (Near Field Communication) and MST (Magnetic Secure Transmission) technology, allowing it to work with most payment terminals, even those that do not support NFC.

  • Security Features: Samsung Pay employs tokenization to securely process payments, ensuring that your actual card details are never shared with the merchant.

  • Managing Cards and Rewards: Easily manage your cards, view transactions, and access rewards directly within the Samsung Pay app.

  Samsung Pay ensures that transactions are fast, secure, and convenient right from your phone.

• How do I use the Samsung S Pen?

  • Removing the S Pen: Begin by pulling the S Pen from its slot at the bottom of your device.
  • Writing and Drawing: Use the S Pen to tap the screen and write, draw, or take notes. The pressure sensitivity provides detailed control.
  • Air Actions: Press and hold the S Pen’s button while performing gestures to navigate apps, take photos, or control media. 
  • Note Taking: Utilize Screen Off Memo for quick notes or open the Notes app for more extended writing sessions.
  • Editing and Highlighting: Accurately select and edit text in applications such as Google Docs or Microsoft Word.
  • Customising Settings: Personalize your S Pen's features by navigating to Advanced Features in the settings.

  The S Pen boosts your productivity and creativity with its versatile functions.

• Changes to the 3G network

  We’re making big changes to our network. Like the UK’s other mobile providers, we’ll be switching off our 3G service later this year. This will help us improve our 4G and 5G network, so more people across the UK can benefit from faster, more reliable connections.

  If you’re joining us, the SIM card that comes with your phone will give you our best 4G and 5G coverage. You can use this SIM in a different phone if you like, but we recommend using a 4G or 5G device for the best connection. Want to know more? Take a look at our helpful guide and FAQs.

• What if I change my mind?

  You have a 14-day cooling off period to change your mind.  See our Returns Policy for full details and exclusions.