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Go to BasketWays to manage your account online
- Pay monthly
- Pay as you go
You can manage your pay monthly account online. You would have chosen or been provided with a username (the email you chose) and password when you bought your phone. If you forget your details, you have the option of resetting them on the login page.
Once you’ve logged in you can:
- Manage your account details
- View your upgrade options
- Check your usage
- Update your address
- View and/or pay your bill
- Manage your data or minutes
- Manage your safety buffer
- You can report your phone/SIM as lost or stolen
- Register your Tesco Clubcard and/or use a Clubcard voucher towards your bill
Need help logging in to My Account? Check out our handy tips
The easiest way to manage your account is by downloading the Tesco Mobile app on Android or iPhone.
- Check your usage
- View your tariff and upgrade status
- Update your home or email address
- View recent bills and see a breakdown of charges
- Make a payment
- Change your bundles
- Manage your safety buffer
- Register your Tesco Clubcard
- Message our Customer Care team
- Update your Direct Debit details
Text to download
Just text APP to 28901
Download our free Tesco Mobile pay as you go app for a quick and easy way to:
- View or change your tariff
- Check your top-up balance and top-up in seconds
- See what you’ve got left of your bundles, free credit, data, minutes and texts
- Use our store locator and coverage checker
- Get information on roaming and parental controls
- Find out loads of information in our FAQs
The app is available for all Android and iPhone customers only.
Text to download
Just text APP to 28901
You can manage your account online at My Tesco Mobile. You would’ve chosen or been provided with a username and password when you purchased your phone. If you forget your details, there’s an option to reset them on the login page.
Once you’ve logged in, you can:
- View or change your tariff
- Add, change or remove bundles
- Register your Tesco Clubcard
- Set parental controls
- Update your account details