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Go to Basket How to top up.
This page will help you top-up on Pay as you go Essentials
How to top up.
This page will help you with how to top-up
First time topping-up?
If you’ve just joined Tesco Mobile with a Pay as you go Essentials SIM, it’s easy to top up for the first time. If you want to top up with a credit or debit card, you can use the Tesco Mobile app Or if you’d rather use a digital voucher or a top-up voucher bought from any Tesco store, simply call 4488 free from your phone.
| Calling 4488 | Tesco Mobile app | In-store | |
|---|---|---|---|
| Credit/Debit card | Coming soon | ✔ Available | ✔ Available |
| Cash | ✘ Unavailable | ✘ Unavailable | ✔ Available |
| Voucher | ✔ Available | ✔ Available | ✔ Available |
| Calling 4488 | Tesco Mobile app | In-store | |
|---|---|---|---|
| Credit/Debit card | Coming soon | ✔ Available | ✔ Available |
| Cash | ✘ Unavailable | ✘ Unavailable | ✔ Available |
| Voucher | ✔ Available | ✔ Available | ✔ Available |
Ways to top up
Top up using a voucher on the Tesco Mobile app
1. Open the Tesco Mobile app and login if required.
2. Tap on the 'top up’ option at the bottom of the screen.
3. Select "top up with a voucher" then enter the 16-digit code from your top-up voucher.
4. Now you can add a bundle. Or just use your balance for calls, texts and data, charged at our standard rates.
1. Open the Tesco Mobile app and login if required.
2. Tap on the 'top up’ option at the bottom of the screen.
3. Select "top up with a voucher" then enter the 16-digit code from your top-up voucher.
4. Now you can add a bundle. Or just use your balance for calls, texts and data, charged at our standard rates.
1. Open the Tesco Mobile app and login if required.
2. Tap on the 'top up’ option at the bottom of the screen.
3. Select "top up with a voucher" then enter the 16-digit code from your top-up voucher.
4. Now you can add a bundle. Or just use your balance for calls, texts and data, charged at our standard rates.
1. Open the Tesco Mobile app and login if required.
2. Tap on the 'top up' option at the bottom of the screen.
3. Select amount, then click Next to enter your details.
4. Now you can add a bundle. Or just use your balance for calls, texts and data, charged at our standard rates.
1. First you need a top-up voucher. You can buy one from any Tesco store, or online here.
2. Dial 4488 from your phone.
3. Follow the options for adding a top-up.
4. When asked enter the 16-digit code from your top-up voucher.
Once you’ve topped up, you can use your balance for calls, texts and data, charged at our standard rates. Or you can add a bundle.
Top up using a credit/debit card on the Tesco Mobile app
1. Open the Tesco Mobile app and login if required.
2. Tap on the 'top up’ option at the bottom of the screen.
3. Select amount, then click Next to enter your details.
4. Now you can add a bundle. Or just use your balance for calls, texts and data, charged at our standard rates.
Top up by calling 4488
1. First you need a top-up voucher. You can buy one from any Tesco store, or online here.
2. Dial 4488 from your phone.
3. Follow the options for adding a top-up.
4. When asked enter the 16-digit code from your top-up voucher.
Once you’ve topped up, you can use your balance for calls, texts and data, charged at our standard rates. Or you can add a bundle.
How to check your top-up balance
Text BALANCE to 282. (This is free.)
You’ll receive a message showing your top-up balance and any remaining allowances in your current bundle, if you have one.
Dial 4488 to hear your balance.
If you have an Android or Apple phone you can download the free Tesco Mobile app and see your balance anytime.
Bundles
1. Open the Tesco Mobile app. Log in, if required.
2. Tap on the option, ‘Add bundle’.
3. You'll be shown a list of available bundles. Choose the one you'd like
4. Your chosen bundle amount will be taken from your available top-up balance
1. Open the Tesco Mobile app. Log in, if required.
2. Tap on the option, ‘Add bundle’.
3. You'll be shown a list of available bundles. Choose the one you'd like
4. Your chosen bundle amount will be taken from your available top-up balance
Dial 4488.
Follow to options to ‘add a bundle’.
Listen to the available bundles, then choose the one you'd like.
We will take the cost of your chosen bundle from your available top-up balance. If your balance is too low, follow the steps to top up.
Once you have added a bundle, you can switch to a different one at any time you like.
Tap the option marked "manage bundle" to select a new bundle. You can choose to change immediately, or on your next renewal date.
Frequently asked questions
The quickest and easiest way to top up is by using the Tesco Mobile app. This lets you top up using a credit or debit card, or with top-up voucher. You can buy a voucher from any Tesco store, or online here.
From the app home screen, tap on the option marked "top up" in the bottom-right corner. You'll then have the option to top up using a credit or debit card, or using a voucher.
You can also top up with a voucher using your phone. Just call 4488 from your phone and follow the option to top up, then enter your 16-digit code when asked.
Sorry, you can’t use an E top-up card for Pay as you go Essentials.
You can top up with a credit or debit card using the free Tesco Mobile app. To get the app, search “Tesco Mobile” on the Apple App Store or Google Play Store.
Or you can buy a top-up voucher from any of our stores. Once you have your voucher, call 4488 free from your phone and choose the option to top up. We’ll guide you through the top up process.
Yes. The easiest way to top-up someone else’s Tesco Mobile phone for them is to call 0330 333 7755 from a landline and use a voucher purchased in store or a digital voucher.
Sorry, Essentials doesn’t offer this feature at present. However, we’ll be considering ways to improve the tariff with future updates.
You can add up to £30 to your top-up balance at a time, and your balance can hold up to £100.
Within any given 30-day period, you can top up a maximum of £150 via the app.
Please wait 10 minutes for your balance to update. If your balance still hasn’t updated after 10 minutes, please contact us by calling Customer Care on 4455 from your Tesco Mobile phone.
Need a hand?
If you need extra help you can visit us in store.
Need a hand?
Visit us in store.
