We’re sorry, now that we have fewer colleagues available, call wait times are much longer. So we can help our most vulnerable customers, please check our coronavirus page for info and help.

Help & Support


Recommend a Friend

With Recommend a Friend, you and a friend can both get up to £20 off your bill, when you recommend them and they join pay monthly.

All you need to do is ask your friend if they’re happy for us to contact them, give us their details and then we’ll get in touch to tell them how to join.

Once they’ve joined and we’ve checked that you and your friend have met the conditions, we’ll knock £20 off your next bill.

To find out more, please read our FAQs for customers and FAQs for friends.