Thank you for your patience if you’ve been waiting to speak to us. At the moment our average wait on the phone is about 12 minutes. Here are some other ways to get help

Help & Support


Recommend a Friend

With Recommend a Friend, you and a friend can both get up to £20 off your bill, when you recommend them and they join pay monthly.

All you need to do is ask your friend if they’re happy for us to contact them, give us their details and then we’ll get in touch to tell them how to join.

Once they’ve joined and we’ve checked that you and your friend have met the conditions, we’ll knock £20 off your next bill.

To find out more, please read our FAQs for customers and FAQs for friends.