Help & Support


Pay as you go tariff

We have three pay as you go tariffs – Rocket Packs, Triple Credit and Lite.

Rocket Packs tariff

All our pay as you go phones come with a SIM inside and are on our Rocket Packs tariff. Rocket Packs are all-in-one packs that give you the 4G data, minutes and texts you need. Your first top-up automatically turns into your first Rocket Pack. For example, if you top-up £10, your top-up will turn into a £10 Rocket Pack.

Find out all you need to know about our Rocket Packs tariff

Triple Credit tariff

Call rates are the same on Rocket Packs and Triple Credit tariffs but with our Triple Credit tariff you get free credit when you top-up – which you can use on UK and Home From Home calls, texts and data.

When you top-up £10, £15 or £20, we triple that top-up:

You get free credit once a month and it lasts for one month. After this, your free credit expires. Your free credit is always used before any paid top-up.


If you’re on our Triple Credit tariff and top-up £10 or £15 in one go, you can choose a free bundle of minutes, texts or data.

Lite tariff

Our Lite tariff is great if you use your phone occasionally. It’s a simple tariff with a flat-rate charge of 8p/min for calls and 4p a text. Find out more.

Switching tariffs

Once you’re with Tesco Mobile pay as you go, you can change tariffs online in My account, on our free app or by calling 282 free from your Tesco Mobile phone. You can change your pay as you go tariff once every 30 days.  Find out more about switching tariffs.

Order your free pay as you go SIM online or pick one up in-store.

Call charges

If you use up your Rocket Pack or bundle allowances, you’ll be charged our standard rates. These are the same for Rocket Packs and Triple Credit tariffs.

See all our call rates:

Rocket Packs and Triple Credit tariffs
Pay as you go Lite tariff
Pay as you go Extra tariff

Make the most of your pay as you go

Ways to top up
 – There are lots of ways to top-up, wherever you are, so you can always get more credit when you need to.

Collect Tesco Clubcard points
 – Collect Clubcard points when you top-up -you’ll need to link your phone to your Clubcard. What will you spend your extra points on?