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Home From Home

What’s Home From Home?

All Tesco Mobile customers get Home From Home as standard.

With Home From Home you can use your pay monthly allowance of minutes, texts and data in our 48 European Home From Home destinations to call and text standard numbers or go online as you would at home. If you run out of your monthly allowance, you’ll just pay our standard rates.

Pay as you go customers can use their free credit or call bundle in Home From Home destinations the same way they would in the UK. If you run out or don’t have a free credit or call bundle then the charge comes out of your top-up.

If you’re in the UK, calls to numbers in Home From Home destinations are not included in your allowances. Our roaming charges tool shows how much these calls will cost.

Home From Home isn’t meant for people who live abroad, so we have some limits to stop that happening. It’s all in our fair usage policy.

Home From Home destinations

Along with all the EU countries, we’ve also added lots of other popular destinations:

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Jersey, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, St. Martin, St. Barts, Sweden, Switzerland, Vatican City

Calls are unavailable from French Guyana, Guadeloupe, Martinique, Mayotte, Reunion, St Barts and St Martin.

Home From Home costs on pay monthly

When you use your phone in any of our 48 Home From Home destinations, this is what it’ll cost.

Calls to UK & Home From Home numbers From your monthly minutes
Texts to UK & Home From Home numbers From your monthly texts
Using data From your monthly data
Voicemail From your monthly minutes
Calling Customer Care Free
Picture messages 25p a message

  • From your safety buffer (if you’re on a Capped contract)

OR

  • On top of your monthly tariff
Calls & texts while you’re away Free to receive
Surcharge (applied if our fair usage policy is exceeded) 0.46p per MB

Standard UK rates for pay monthly

See our full price list for pay monthly tariffs.

Home From Home costs on pay as you go

When you use your phone in any of our 48 Home From Home destinations, this is what it’ll cost.

Calls to UK & Home From Home numbers Your call rate

  • From your free credit or call bundle

OR if you don’t have free credit or a bundle

  • From your top-up
Texts to UK & Home From Home numbers Your text rate

  • From your free credit or text bundle

OR if you don’t have free credit or a bundle

  • From your top-up
Using data Your data rate

  • From your free credit or data bundle

OR if you don’t have free credit or a bundle

  • From your top-up
Voicemail Your UK rate (15p a minute)
Calling Customer Care Free
Picture messages Your UK rate (25p a message)
Calls & texts while you’re away Free to receive
Surcharge (applied if our fair usage policy is exceeded) 0.46p per MB

Standard UK rates for pay as you go

See our full price lists for pay as you go tariffs

Extra tariff standard rates

Lite tariff standard rates

 

The small print

When periodically travelling in our Home From Home Destinations (HFH), calls and texts to standard UK landlines, UK mobile numbers, HFH landlines, HFH mobiles as well as data usage, will be charged as in the UK. Usage beyond a Fair Usage Policy may attract other charges. Full details, charges, and terms are available at tescomobile.com/terms