Help & Support

Pay as you go extra call charges

***Please note this tariff is no longer available to new customers***

View a full list of our rates (PDF).

 

Using your device in the UK and in our Home From Home destinations

Calls to any standard UK & Home From Home numbers

15p/min

Texts to any standard UK & Home From Home numbers

5p/message

Using data

60p per MB with a maximum daily charge of £5

Listen to your voicemail – 905

15p/min

Picture messaging

25p/message

Video calling

50p/min

WAP (not GPRS)

10p/min

Tesco Directory enquiries – 118323

        £1.50/min and 25p/min access charge    

Customer Care from your handset – 4455* 

20p a call

Customer Care from a landline

7p/min

08 Calls in the UK

Free

05 Calls

20p/min

084/087/09/118 – numbers

Service charge and 25p/min access charge

Personal Numbers – 070

50p/min

Top-up from your device – 4444

Free

Top-up from a landline

7p/min

999 or 112

Free  

Traffic News

45p/min

 

* You’ll have the duration of the call deducted from your bundle if you have a Bundle or Rocket Pack. If not you’ll be charged for 20p/call from your Pay as you go credit.