Opening hours
Here you’ll find the opening hours for our call centres and stores.
Customer Service – Covid-19 update
Our Customer Care teams are currently getting more calls than normal. To avoid waiting on the phone and to give our colleagues more time to help our most vulnerable customers, please see if the answer to your query is listed in our common FAQs or by searching Help & Support.
|
Department |
Opening hours |
|
Pay monthly sales and upgrade
|
Monday to Friday: 8am to 9pm
Saturday: 8am to 8pm Sunday: 10am to 6pm
|
|
Pay as you go sales and returns
|
Monday to Friday: 8am to 11pm
Saturday: 8am to 8pm Sunday: 10am to 6pm
|
|
Business Sales and Upgrade
Business Care and Tech Support
|
Monday to Friday: 8am to 9pm
Saturday: 8am to 8pm Sunday: 10am to 6pm
|
Phone Shops
Find out the opening times for your local Phone Shop by using our store locator.
Our online shop is open 24/7 and you don’t have to sign for your DPD delivery at the moment so you can still practice social distancing.
