Connecting communities
We’re helping people facing hardship stay connected.
Trussell is an anti-poverty charity and community of food banks. Together they work to ensure no one in the UK needs a food bank to survive, while providing emergency food and practical support for people left without enough money to live on.
They see every day that people on the lowest incomes are facing impossible decisions about whether to put food on the table, keep warm or stay connected. This simply isn’t right.
Without access to a phone or data, people are locked out from life-changing services, held back from opportunities and cut off from loved ones.
Digital connection can be life-changing: a single call or text can connect someone to vital advice or emergency support. Five minutes online might mean successfully finding a home, submitting a job application, or knowing that a loved one is OK.
We’re working with Trussell and their community of 1,400 food bank locations to help people who don’t have enough money for the essentials we all need in life. We’re doing that in two main ways:
The Little Helps Databank
We’re donating data loaded SIM cards to people referred to food banks so they can stay connected and more easily access further support services. So far we’ve donated over 55,000 SIM cards through the databank, reaching our milestone to help connect another 50,000 people facing hardship by 2025. But we’re not stopping there.
Connected food banks
We’re donating tablets, mobile Wi-Fi and SIM cards to food banks themselves, to help them provide their services as effectively as possible, and so food banks have the best practical tools to support their communities.
Better-connected food banks will be able to better serve their communities through:
- Enabling referral agencies (such as schools and doctors) to refer families directly
- Connecting people to extra support services or local charities
- Keeping track of allergy and dietary requirements for emergency food parcels
- Helping volunteers access shared systems and helpful resources
We’ve helped supply over 500 foodbanks already with devices and data to support their work, and are working with our partners at Trussell to expand and improve that support so even more can benefit.
Here’s how you can help
This winter: Food banks and charities are seeing more and more people needing support and together with Tesco, we want to help. So, we are taking part in Tesco Winter Food Collection in the 3rd year running as we continue to support our charity partner Trussell.
During Tesco Winter Food Collection (28th - 30th November), you’ll be able to use your shopping trip to donate essential items to people facing hardship in your community. . Alternatively, for the whole week of the collection, you will also be able to donate by rounding up at self-checkouts in Tesco stores.
Most needed items: UHT milk, Tinned meat/fish, Tinned veg, Instant mash/tinned potatoes, Tinned fruit, Coffee/tea/hot chocolate, Long life juice, Pasta sauce, Tinned puddings, Rice and Toiletries.
A byte for a bite: For every meal donated to the Tesco Food Collection between 28th -30th November, we’ll give someone a free byte too.
At any time: Donate food when you’re doing your Tesco shop. Or donate Clubcard vouchers.
Here’s how we are helping:
A Byte for a Bite: For every meal donated to the Tesco Food Collection between 28th -30th November, we’ll give someone a free byte too.
Connection is one of life’s essentials, like a loaf of bread or tube of toothpaste. Without it, people are locked out of life-changing services and cut off from loved ones. That’s why we have committed to distribute up to 2 million GB of data through Trussell to connect people facing hardship. One little help at a time.
“At Trussell we are so excited to be working together with Tesco Mobile for the third year to support people facing hardship across the UK. As more and more people are left without enough money for life’s necessities, they are caught between keeping themselves fed, warm or online. This isn’t right. We know that being online and connected can be life changing, as it allows people to apply for jobs, access information, stay connected and manage day to day life. Our partnership with Tesco Mobile will help to support and unlock opportunities for people facing hardship, while we work to build a future where everyone can afford life’s essentials.”
Emma Revie, CEO of Trussell
More about Trussell
Trussell is an anti-poverty charity and community of food banks. They work together to ensure no one in the UK needs a food bank to survive, while providing emergency food and practical support for people left without enough money to live on. They are 1,400 food bank locations, supported by 36,000 volunteers, 12,000 churches, 100,000s of community groups and schools, and millions of people around the UK.
They work locally and across the UK for a more just and compassionate society where no one needs a food bank to survive. Until this happens, they provide emergency food and practical support to people in their hardest moments.
More than 3.1 million emergency food parcels were distributed by Trussell’s community of food banks between April 2023 and March 2024– the most parcels ever distributed in a year and nearly double the number compared to five years ago. More than 1.1 million of these parcels were distributed for children.
We continue to support the Trussell Trust to connect people facing hardship by donating data loaded SIMs to people referred to food banks.
If you need a little help…
We're sorry things are hard at the moment. Food banks in the Trussell’s community work on a voucher referral system. You can find information on how to get support here: https://www.trussell.org.uk/emergency-food
Help more families live in Dataville
Millions of UK families currently live without internet access, meaning people are cut off from loved ones, locked out of life-changing services and held back through a lack of connection.
That’s why we teamed up with Trussell and TV presenter/author Katie Piper to create Alfie’s Magic Phone – a one-of-a-kind infinite zoom children’s book about the effects of digital exclusion.
Illustrated by Tom McLaughlin, the interactive story follows Alfie and his cat Spud, who find a magic phone and go on an adventure to Dataville, where everyone is connected. Follow their journey in the video here.
Here’s how we’ve been championing digital inclusion since 2020.
Our partnership with Trussell is our latest step in our commitment to connecting communities. Since 2020 we have donated over £8.5 million of phones, devices and data to charities across the UK, helping vulnerable and disadvantaged people make life-changing connections. This has been through our Little Helps Scheme, which ended in December 2022, and our partnership with Crisis, which ran from March 2020 to December 2022. Through our schemes we helped over 40,000 people from 2020 to 2022. Since 2023 we’ve donated another 55,000 SIM cards through the Little Helps Databank, reaching our milestone to help connect another 50,000 people facing hardship by 2025. But we’re not stopping there – with an ambition to help connect over 150,000 people by the end of 2027.
Frequently asked questions
Tesco Mobile committed to help connect another 50,000 people by 2025, and having met that milestone aim to go further, with a new target to help connect over 150,000 people facing hardship by the end of 2027. Trussell, like us, believe that everyone should be able to afford life’s essentials and has the right to be connected. That’s why we are partnering with Trussell, to keep people facing hardship connected, one little help at a time.
Trussell is an anti-poverty charity and community of food banks. They work together to ensure no one in the UK needs a food bank to survive, while providing emergency food and practical support for people left without enough money to live on. They are 1,400 food bank locations, supported by 36,000 volunteers, 12,000 churches, 100,000s of community groups and schools, and millions of people around the UK.
Through the Little Helps Databank, Tesco Mobile is donating data-loaded SIM cards to people referred to food banks in the Trussell’s community of food banks. We are also donating tablets, mobile Wi-Fi and SIM cards to food banks themselves, so that they can provide their services as efficiently as possible.
The Little Helps Databank is how we will donate SIM cards to people referred to food banks, to help them stay connected to loved ones and access vital support services. Tesco Mobile will provide the SIM cards and data, and this connectivity will be distributed to people who need it most via food banks in the Trussell’s community. So, like a food bank, but for data.
Connected food banks is the name of Tesco Mobile's scheme to offer devices and connectivity to food banks in the Trussell’s community . We will be offering a tablet, mobile Wi-Fi device and SIM card to each food bank to help them provide their services as effectively as possible, with the best practical tools to support their communities.
In the third year running we have committed to distribute up to 2m GB of data through Trussell because connection is one of life’s essentials. Without it, people are locked out of life-changing services, held back from opportunities and cut off from loved ones. We’ve pledged a byte for a bite. So, for every meal donated through the Tesco Winter Food collection (28 – 30 November- 2024), we will give someone a free byte too. 2m is the number of equivalent meals Tesco is hoping to collect through this Tesco Winter Food Collection, so we've pledged 1GB for every equivalent meal.
We’re donating 1GB of data for every equivalent meal donated to the Tesco Winter Food Collection (28 -30 November 2024), to encourage more food donations, as more and more people are left with no other option but to turn to a food bank for support and to raise awareness of the importance of connectivity as one of life's essentials.
Digital inclusion is having access to, and being able to use, digital devices, such as computers, smart phones and the internet. In this age, digital connection is one of life’s essentials, because without it, people can be locked out of life-changing services, held back from opportunities and cut off from loved ones
‘Food donations’ is often expressed in the number of equivalent meals to help provide a sense of scale and a more relatable figure. Tesco uses a conversion factor of 420g of uncooked food = an average meal size, the equivalent to 1 meal, in line with the guidance from WRAP.
Typically, a 1GB data plan will allow you to browse the internet for around 11 hours, to send 16,000 emails without attachments or 300 with attachments, download 17 songs or watch 40 minutes of TV. Taken from Understanding data
The Tesco Winter Food Collection, held in partnership with the Trussell & FareShare, encourages Tesco customers to donate essential items over a three-day period, with the help of volunteers across the UK. In 2024, the Winter Food Collection is taking place from 25th -30th November.
To make your donation, just head to your local Tesco store, pick up an item or two from the list of your local food bank’s most needed items, and simply hand them to the volunteers or pop them in the collection point. Full details regarding the Tesco Food Collection can be found here.
Trussell has created a shopping list to help you choose which items to donate which will be available in stores during the collection. Check with your local food bank to see what is needed in your area specifically, and find other ways to support here.
In addition to the Tesco Food Collection events, you can drop off food item donations year round at the collection points available in all Tesco stores. You can also support Trussell by donating your Clubcard points here
Trussell is celebrating a 12-year relationship with Tesco in their joint efforts to ensure everyone in our communities have enough money for the essentials we all need in life , and Tesco Mobile is partnering 3rd year running with Trussell to keep people facing hardship connected.
Food banks in the Trussell’s community gave out a record 3.1 million emergency food parcels between April 2023 and March 2024 - the most parcels ever distributed in a year and nearly double the number compared to five years ago.
Just like food, connection is essential. 1 in 6 people referred to the food banks in Trussell’s network have no access to the internet.
That’s why we continue to work toward helping digitally connect over 150,000 people facing hardship by the end of 2027 with our partner Trussell by donating data loaded SIMs to people referred to food banks.
The data will be distributed from January 2024 through SIM cards donated to local food banks, all registered charities or charitable organisations, which are part of the Trussell Trust network.
The data that we donate through Trussell will be distributed by the food banks in the charity’s community, at their own discretion. The Little Helps Databank distribution will not be limited to any specific food banks in the Trussell’s community.
Tesco Mobile is proud of our positive impact to date. Since launch in 2020, our digital inclusion work has helped over 60,000 people with devices and connectivity and over 4000 charities through the Reconnects programme, Crisis charity partnership, Little Helps scheme and the Trussell Trust Partnership.
In 2023, within our first year of partnership with the Trussell Trust, so far we’ve donated over 15,000 Sim cards with 6 months free data. We also provided over 450 tablets and mobile connectivity to help the food banks themselves provide their services as effectively as possible.
To date we have donated over £1.5m worth of devices and connectivity help people who can’t afford life’s essentials stay connected.
Terms and Conditions
Trussell is the operating name of The Trussell Trust a registered charity in England & Wales (1110522) and Scotland (SC044246). For every meal donated to the Tesco Winter Food Collection, we’ll match it with a free GB, up to 2 million GB of data. Data to be distributed from January 2025 through SIM cards to local food banks – a registered charity or charitable organisation which is part of the Trussell network Terms and conditions.