Awards & Reviews

Recommended for 11 years running
Find out what the experts say, and hear it from our happy customers











 

Awards & Reviews

Recommended for 11 years running
Find out what the experts say, and hear it from our happy customers

We’re the best network for customer satisfaction*

Our customers are at the heart of everything we do, so we’re proud to be ranked 6th in the UK Customer Satisfaction Index. Tesco Mobile is only telecommunications company in the top 50! 

Ofcom has named us the
highest ranking mobile network for customer satisfaction with overall service, as well as being the least complained about network for six years running.

 

 

 

Which?

As well as being the Which? Utilities Brand of the Year for 2021, we’ve been a Which? Recommended Provider for 11 years running. We’re the only mobile network to have held this accolade for over a decade, which shows how we keep our customers at the heart of everything we do.

Ofcom Report

According to Ofcom, for nearly seven consecutive years we've received fewer customer complaints than any other mobile network. This is a record we’re really proud of.

Expert Reviews

Expert Reviews helps consumers buy with confidence. We bring together experts in every field to provide our readers with in-depth, authoritative buying advice.

Reevoo

Reevoo is a trusted third-party reviewer which only allows for unedited and honest reviews. They believe in empowering customers to help them make better buying decisions.

*Tesco Mobile listed as highest ranking mobile network for customer satisfaction with overall service, Ofcom report “Comparing Service Quality” dated 25 September 2020 and highest ranking mobile network on the UK Customer Satisfaction Index, Institute of Customer Service report dated January 2021.