Which? recommended provider 8 years running
We've been a Which? Recommended Provider for 8 years running. Which? regularly surveys thousands of mobile phone customers to find out exactly what they think of their network, the customer service and value for money.
Tesco Mobile named the winner of four categories at the 2018 uSwitch Awards
We are proud to announce that we were named the winner of four categories at the 2018 USwitch Broadband & Mobile Awards, including Best Network for Customer Service.
We also took home awards for Best Pay Monthly Network, Best Value Pay Monthly and High Street Retailer of the Year. All nominations and votes were made by customers - who voted based on their satisfaction with the network - and a panel of industry experts and technology journalists.
We were excited to receive the award for High Street Retailer of the Year for the third consecutive year, so find your nearest phone shop today and speak with one of our friendly staff about our great deals, or visit our latest deals online today.
We have once again been named as the least complained about UK mobile network.
We have consistently scored the lowest complaints of all the networks included in the report for the last fourteen quarters, scoring just one complaint per 100,000 customers.
The latest data covers the three months from July 2017 to September 2017. The number of complaints per 100,000 customers is used to create comparable data between networks regardless of customer base size.
Our award-winning Customer Care team is ready to look after you and maybe even make you smile... Did you know we won the ECCCSA 2015 award for Best Social Media in Customer Service? Read our favourite customer tweets
Come and meet our friendly, expert staff in over 450 Phone Shops across the UK. We're uSwitch's High Street Retailer of the Year for 2016 and 2017. Find your nearest Phone Shop
That’s just what’s happened lately. We’ve won all sorts of awards over the years for our original products and services, our outstanding Customer Care and our ever-popular Phone Shops.
Here's the full list (it's long)
|2016||uSwitch||Best Value Pay Monthly|
|2016||uSwitch||Best Pay As You Go Network|
|2016||uSwitch||Best High Street Retailer|
|2016||Mobile Industry Awards||Best MVNO|
|2016||Shop Idol||Shop Idol Winner|
|2016||Ofcom||Least Complaints Pay Monthly in every quarterly report|
|2015||Mobile Industry Awards||Best MVNO - Commended|
|2015||Ofcom||Least Complaints Pay Monthly in every quarterly report|
|2014||uSwitch||Best Customer Support|
|2013||Which?||Best Telecoms Provider|
|2013||uSwitch||Best Pay Monthly Value for Money|
|2012||uSwitch||Best Perks and Freebies|
|2012||uSwitch||Best Pay Monthly Value For Money|
|2012||uSwitch||Best Network Coverage|
|2011||Which?||Best Mobile Service Provider|
|2010||Mobile Industry Awards||Best MVNO|
|2010||JD Power||No.1 Customer Satisfaction For Pay As You Go|
|2009||Mobile Industry Awards||Credit Crunch Award|
|2008||JD Power||No.1 Customer Satisfaction For Pay As You Go|
And here are some more of our favourite customer tweets: