Tesco Mobile

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We’re the best network for customer satisfaction*

Our customers are at the heart of everything we do, so we’re proud to be ranked 6th in the UK Customer Satisfaction Index. Tesco Mobile is only telecommunications company in the top 50!

Ofcom has named us the highest ranking mobile network for customer satisfaction with overall service, as well as being the least complained about network for six years running.


We’re delighted to have been named as a Which? Recommended Provider for Mobile Networks for the 11th year in a row. We’re the only mobile network to have held this accolade for over a decade, which is testament to how we keep our customers at the heart of everything we do.

Read the Which? Report

Ofcom Report

According to Ofcom, for nearly seven consecutive years we've received fewer customer complaints than any other mobile network. This is a record we’re really proud of.

Read the Ofcom report

Expert Reviews

Expert Reviews helps consumers buy with confidence. We bring together experts in every field to provide our readers with in-depth, authoritative buying advice.

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Reevoo is a trusted third-party reviewer which only allows for unedited and honest reviews. They believe in empowering customers to help them make better buying decisions.

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*Tesco Mobile listed as highest ranking mobile network for customer satisfaction with overall service, Ofcom report “Comparing Service Quality” dated 25 September 2020 and highest ranking mobile network on the UK Customer Satisfaction Index, Institute of Customer Service report dated January 2021.