Malicious, abusive or threatening calls, whether from people you know or strangers, are a criminal offence. If the caller is making direct threats to you or your family and you believe those threats to be real and immediate, call 999 straightaway.
If you believe the threats are not immediate, then you should call your local police station on 101 from any landline or mobile.
When you talk to the police, you’ll need to give them all the information you have, including:
- The numbers that have contacted you
- What was said or sent
- Dates and times of calls and texts
- If you know the people doing this
The police can then decide what course of action to take against the offender(s).
If the phone numbers are being withheld, the police may advise you to contact us and we’ll arrange to trace the calls. We’ll then send this information to the police (and only the police) to help your case. You’ll need to give us:
- Your name and number
- A description of the calls or texts
- Dates and times you received them