Safe shopping during Covid-19
As the pandemic continues to affect us all, the wellbeing of our colleagues and customers remains our top priority. We’ll stay open wherever possible, with our strict safety measures in place.
England, Scotland & Northern Ireland – Open as normal
Wales – Currently open for service & technical support only.
Most of our stores are open from 9am-6pm Monday to Saturday, Sundays vary.
To check opening hours, find your local Phone Shop
* Our Phone Shops are roped off so we can serve one customer at a time
* A colleague will greet you at the front of the shop to find out how we can help you and explain our social distancing
* Clear Perspex screens are up at the desks and tills to add further protection
* Stringent daily cleaning routines are being followed
If you can’t get to a Phone Shop for any reason, remember you can always get our latest deals online and over the phone, call 0800 0304422. If you need help you can call our Customer Care team on 4455 from your Tesco Mobile phone or 0345 301 4455 from another phone.
You can find information on free helpful websites, account help and a variety of other resources in our coronavirus hub.