Are you looking to switch tariff or upgrade your phone? You’ll love our range of the latest phones and excellent value tariffs.

Switching tariffs

Switching Pay as you go tariff

The easiest way to switch to a different Pay as you go tariff is through your online account:

  • Log into your My Tesco Mobile account
  • Go to My Tariff and select the tariff you want
  • Click on Action
  • Click Confirm

Or you can call 282 free from your Tesco Mobile phone and follow the prompts. 

If you're on Pay as you go Lite, you can’t switch in My Tesco Mobile, so please call us on 4455 from your Tesco Mobile phone.

Have you considered Pay monthly Capped?

You can control your monthly spend with our Pay monthly Capped tariff, which gives you complete control over your monthly bill, with a little flexibility.

You pick a tariff; set a safety buffer over your tariff, which we call your bill cap; then even if you use things not included in your tariff - e.g. calls to 08 numbers - you'll still never go over your bill cap. Our smallest safety buffer is £2.50, but the smallest you can choose will depend on any bundles you add.

Remember, your monthly minutes, texts and data allowance is for UK use only. See what it costs to use your phone abroad

Capped contracts are available to all new and existing customers.

See more on capped contracts

To switch from Pay as you go to Pay monthly Capped tariff

Call us on 4455 from your Tesco Mobile phone.

Switching to a Pay monthly Capped tariff

To switch to a Pay monthly Capped tariff, call us on 4455 from your Tesco Mobile phone. Capped contracts are available to all of our customers.

PLEASE NOTE:

  • It can take up to 24 hours to move you onto the new tariff, but we'll text when it's been done.

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Upgrading your phone

Pay monthly tariffs

If you’re on a Pay monthly phone or 12 month SIM only contract, you can switch phone and tariff once you come to the end of your contract.

  • Call 4422 free from your Tesco Mobile phone to upgrade your phone or tariff

If you’re not sure when your contract ends, just log into your online Pay monthly account to find out.

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