Value Promise

No other network gives you all this

Clubcard Prices – Frozen for your contract

If you take out one of our exclusive Clubcard Price deals, you won’t need to worry about your bill going up mid-contract – because we promise to freeze your basic monthly usage price for the length of your contract. That’s supermarket value.

Frozen prices

Get extra data or money off with your family

You’ll get perks for all the family when you add them to your contract.

Family Perks

Collect Clubcard points & lower your mobile bill

Collect a point for every £1 on your bill, And lower your bill with your Clubcard vouchers.

Save with Clubcard

Our store colleagues aren’t on commission

You’ll always get the right deal for you.

Find your phone shop

You can rely on us

You’ll get 99% UK network coverage

We share O2’s network so you can rely on us to keep you connected.

Our customers always come first

We’re the highest-ranking mobile network on the UK Customer Satisfaction Index (UKCSI).

Trustpilot

Thousands of customers have rated us on Trustpilot, saying things like ‘helpful, knowledgeable and experienced’. Aww, thanks guys. This is the recognition that means the most.

Trustpilot report

Multi-award-winning network

At the 2024 Uswitch Telecoms Awards, we were named Network of the Year, Best Network for Customer Service (for the third year in a row) and Best Handset Contract Network. And we’re rated as ‘Excellent’ on Trustpilot.

Uswitch report

Ofcom

Every year since 2017, Ofcom has released an annual report comparing service levels across the telecoms industry. And every year, we’ve been their least-complained-about mobile network – receiving just 3 complaints per 100,000 customers. That’s a percentage as tiny as our petits pois.

Ofcom report

Expert Reviews

Highlighted by Expert Reviews for winning hearts and minds with our excellent customer service and support, we were Highly Commended in the Customer Service category at their 2021 Mobile Network Awards. Of all the customers they surveyed, 94% said they'd recommend us to someone else.

Expert Reviews report