Value Promise

No other network gives you all this

Clubcard Prices – Frozen for your contract

If you take out one of our exclusive Clubcard Price deals, you won’t need to worry about your bill going up mid-contract – because we promise to freeze your basic monthly usage price for the length of your contract. That’s supermarket value.

Get extra data or money off with your family

You’ll get perks for all the family when you add them to your contract.

Collect Clubcard points & lower your mobile bill

Collect a point for every £1 on your bill, And lower your bill with your Clubcard vouchers.

Our store colleagues aren’t on commission

You’ll always get the right deal for you.

You can rely on us

You’ll get 99% UK network coverage

We share O2’s network so you can rely on us to keep you connected.

Trustpilot

Thousands of customers have rated us on Trustpilot, saying things like ‘helpful, knowledgeable and experienced’. Aww, thanks guys. This is the recognition that means the most. 

Uswitch

At the 2023 Uswitch Telecoms Awards, we did the treble. As well as being named the Best Network for Customer Service and Best Value Pay Monthly Network, we were also voted the Best Pay Monthly Network. So you can rely on us to look after you like no other network can and give you unbeatable deals that are right for you.

Ofcom

Every year since 2017, Ofcom has released an annual report comparing service levels across the telecoms industry. And every year, we’ve been their least-complained-about mobile network – receiving just 3 complaints per 100,000 customers. That’s a percentage as tiny as our petits pois.

Expert Reviews

Highlighted by Expert Reviews for winning hearts and minds with our excellent customer service and support, we were Highly Commended in the Customer Service category at their 2021 Mobile Network Awards. Of all the customers they surveyed, 94% said they'd recommend us to someone else.

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