What others say

Which? recommended provider 8 years running

We’ve been a Which? Recommended Provider for 8 years running. Which? regularly surveys thousands of mobile phone customers to find out exactly what they think of their network, the customer service and value for money.

Read the Which? report

Tesco Mobile named the winner of four categories at the 2018 uSwitch Awards

We are proud to announce that we were named the winner of four categories at the 2018 USwitch Broadband & Mobile Awards, including Best Network for Customer Service.

We also took home awards for Best Pay Monthly Network, Best Value Pay Monthly and High Street Retailer of the Year. All nominations and votes were made by customers – who voted based on their satisfaction with the network – and a panel of industry experts and technology journalists.

We were excited to receive the award for High Street Retailer of the Year for the third consecutive year, so find your nearest phone shop today and speak with one of our friendly staff about our great deals, or visit our latest deals online today.

 

We have once again been named as the least complained about UK mobile network.

We have consistently scored the lowest complaints of all the networks included in the report for the last fourteen quarters, scoring just one complaint per 100,000 customers.

The latest data covers the three months from July 2017 to September 2017. The number of complaints per 100,000 customers is used to create comparable data between networks regardless of customer base size.

Read Ofcom’s report

 

Our award-winning Customer Care team is ready to look after you and maybe even make you smile… Did you know we won the ECCCSA 2015 award for Best Social Media in Customer Service? Read our favourite customer tweets

 

 

Come and meet our friendly, expert staff in over 450 Phone Shops across the UK. We’re uSwitch’s High Street Retailer of the Year for 2016 and 2017. Find your nearest Phone Shop

That’s just what’s happened lately. We’ve won all sorts of awards over the years for our original products and services, our outstanding Customer Care and our ever-popular Phone Shops.

Here’s the full list (it’s long)

Year Awarding Body Award
2016 uSwitch Best Value Pay Monthly
2016 uSwitch Best Pay As You Go Network
2016 uSwitch Best High Street Retailer
2016 Mobile Industry Awards Best MVNO
2016 Shop Idol Shop Idol Winner
2016 Ofcom Least Complaints Pay Monthly in every quarterly report
2015 Which? Recommended Provider
2015 Mobile Industry Awards Best MVNO – Commended
2015 Ofcom Least Complaints Pay Monthly in every quarterly report
2014 uSwitch Best Customer Support
2014 Which? Recommended Provider
2013 Which? Best Telecoms Provider
2013 uSwitch Best Pay Monthly Value for Money
2012 Which? Recommended Provider
2012 uSwitch Best Perks and Freebies
2012 uSwitch Best Pay Monthly Value For Money
2012 uSwitch Best Network Coverage
2011 Which? Best Mobile Service Provider
2010 Mobile Industry Awards Best MVNO
2010 JD Power No.1 Customer Satisfaction For Pay As You Go
2009 Mobile Industry Awards Credit Crunch Award
2008 JD Power No.1 Customer Satisfaction For Pay As You Go

And here are some more of our favourite customer tweets: