How to claim your gift card

Woohoo, it’s free gift card time. And it’s simple to claim.

  1. Visit
  2. Enter your IMEI number – this can be found on the box your phone came in, behind a removable battery or just dial *#06# on your phone
  3. Enter your details
  4. Choose your gift card and click confirm
  5. We’ll email you to confirm that you’ve registered

Once we’ve checked that you’re eligible and your 14-day cooling off period has ended, we’ll email you again to let you know your gift card is on its way. It’ll arrive three to five working days after that.

Don’t forget, if you’re a pay as you go customer you need to turn your phone on and then top-up before we can send your gift card. Find out how to make your first top-up.  

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