An eligible tariff is any pay monthly phone contract or any pay monthly SIM only contract of 12 or 18 months on a new account. Numbers added to existing Tesco Mobile accounts and 1 month SIM only contracts aren’t included.

Sorry no, your friend needs to join on a new account to get the money off your bills with Recommend a Friend. If your friend joins on an existing Tesco Mobile account, remember that they can enjoy Family Perks instead.

You can recommend a friend if you’re on a Tesco Mobile pay monthly phone contract or a SIM only contract.

You can recommend any friends who aren’t with Tesco Mobile already. They’ll need to have a valid UK mobile number that they can bring from their current network across to Tesco Mobile. If your friend has already been recommended by someone else, you won’t be able to recommend them.

If you’ve got a friend who’d like to join Tesco Mobile, ask if you can recommend them. If they say yes, then head to our Recommendations Centre and put their details in.

Once you’ve recommended a friend, we’ll send them an email and a text letting them know that you’ve recommended them, how to join and how to get the money off their bill. If they join, we’ll check that all the Recommend a Friend conditions have been met, and if they have, you’ll both get the money off your next bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

For you and your friend to get money off your bill, your friend needs to…
1. Join Tesco Mobile on a new account and an eligible tariff within 60 days
2. Bring their number over to Tesco Mobile within 60 days
3. Pay their first bill in full

And you need to…
1.Make sure you’ve paid your bill on time too

The amount you get off your bill depends on the tariff your friend chooses. They can join Tesco Mobile on a new account on any pay monthly phone contract or any 12 or 18 month pay monthly SIM only contract. You and your friend will both get the same amount of money off your bill.

• If they join on a tariff of less than £20 a month, you both get £10 off your bill
• If they join on a tariff of £20 or more a month, you both get £20 off your bill

Remember that you need to make sure you both meet all the Recommend a Friend conditions to get the money off your bill.
See ‘What are the Recommend a Friend conditions?’ to find out more.

You can check how your recommendations are going any time in our Recommendations Centre. You’ll be able to see who you’ve recommended, whether they’ve joined and if/when you’ll get the money off your bill.

If your friend has joined on a new account, on an eligible tariff and brought their number over to Tesco Mobile, there a few possible reasons why you haven’t got the money off your bill. It could be that we’re still checking that you’ve both met all the Recommend a Friend conditions, or perhaps your friend hasn’t received their first bill yet. You can check the status of all your recommendations in our Recommendations Centre.

Sorry no, if your friend returns their phone within the 14 day cooling off period neither of you will get the money off your bill.

Just contact us and we’ll be happy to help.

Yes, you can start recommending your friends 48 hours after you join Tesco Mobile. Please wait until 48 hours is up, otherwise your recommendation won’t work properly.

An eligible tariff is any pay monthly phone contract or any pay monthly SIM only contract of 12 or 18 months on a new account. Numbers added to existing Tesco Mobile accounts and 1 month SIM only contracts aren’t included.

Sorry no, you need to join on a new account to get the money off your bill with Recommend a Friend. If you join an existing Tesco Mobile account, remember that you can enjoy Family Perks instead.

You need to join Tesco Mobile on a new account and on an eligible pay monthly tariff within 60 days of being recommended. Once you’ve joined, you’ll need to transfer your number from your old network to Tesco Mobile. Then we’ll do some checks to make sure that you’ve both met all the Recommend a Friend conditions. If you have, you’ll both get the money off your next bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

The amount you get off your bill depends on the tariff you choose. You can join Tesco Mobile on a new account and on any pay monthly phone contract or any 12 or 18 month pay monthly SIM only contract. You and your friend will both get the same amount of money off your bill.

• If you join on a tariff of less than £20 a month, you both get £10 off your bill
• If you join on a tariff of £20 or more a month, you both get £20 off your bill

Remember that you need to make sure you both meet all the Recommend a Friend conditions to get the money off your bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

To bring your number over to Tesco Mobile, first you need to ask for a PAC from your old network. You can then use our text service to transfer your number, it’s really easy.

If you’ve joined on a new account and on an eligible tariff and brought your number over to Tesco Mobile, there a few possible reasons why you haven’t got the money off your bill. It could be that we’re still checking that you’ve both met all the Recommend a Friend conditions, or perhaps you haven’t received your first bill yet. See ‘What are the Recommend a Friend conditions?’ to find out more.

If you change to an eligible tariff within 60 days of being recommended, you’ll should still be able to get your money off. To change your tariff, just give us a call on 0800 433 4990. If you joined on pay as you go, we can move you onto pay monthly and if you joined on 30 day SIM only, we can move you onto 12 month SIM only.

Sorry no, if you return your phone within the 14 day cooling off period neither of you will get the money off your bill.