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Recommend a friend

If you recommend a friend to join Tesco Mobile you and your friend can both get money off your bill. You can recommend a friend up to five times a month (different friends!) and when they join Tesco Mobile pay monthly you’ll both get up to £20 off your bill

  • Recommend a friend

    Tell your friends why they’ll love Tesco Mobile & get up to £20 off your bill

    At Tesco Mobile we know all the little helps add up, so here’s a nice way to help each other.

    It’s really easy to recommend a friend, and when they join we’ll knock up to £20 off your bill and theirs. Everyone’s a winner. And every little helps…

    Why recommend a friend?

    • Your friends can enjoy the network you love
    • Both of you get money off your bill
    • You get money off each time a friend joins
    • You can recommend up to five friends every month
    Start recommending

    Check your recommendations

    How it works

    • Tell your friends

      If they’re happy to hear from us, give us their details.

    • Your friend joins

      We’ll let them know how to join and which tariffs are included.

    • You both get money off

      Once we’ve checked everything’s in order, you’ll both get up to £20 off your bill.

    The amount you get off your bill depends on the tariff your friend chooses.

    Your friend needs to join on a new account. If they join an existing account, they can enjoy free monthly Family Perks instead.

    Make sure you know which tariffs are eligible and what else you need to do to get the money off your bills. Check out our FAQs for customers and FAQs for friends. For even more detail, read our terms and conditions.

    The small print
    Tesco Mobile pay monthly customers recommend a friend until 30 September 2018: both get up to £20 off their bills when friend joins on a new account on one of our eligible Tesco Mobile pay monthly tariffs. Friend needs to successfully join one of these tariffs within 60 days of referral and amount customer and friend could get off bill will depend on which tariff friend successfully joins. Full terms and conditions here.

  • FAQs for customers

    Frequently asked questions

    What are the Recommend a Friend conditions?

    For you and your friend to get money off your bill, your friend needs to…
    1. Join Tesco Mobile on a new account and an eligible tariff within 60 days
    2. Bring their number over to Tesco Mobile within 60 days
    3. Pay their first bill in full

    And you need to…
    1.Make sure you’ve paid your bill on time too

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    What’s an eligible tariff for Recommend a Friend?

    An eligible tariff is any pay monthly phone contract or any pay monthly SIM only contract of 12 or 18 months on a new account. Numbers added to existing Tesco Mobile accounts and 1 month SIM only contracts aren’t included.

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    Can I add someone to my account and get the money off with Recommend a Friend?

    Sorry no, your friend needs to join on a new account to get the money off your bills with Recommend a Friend. If your friend joins on an existing Tesco Mobile account, remember that they can enjoy Family Perks instead.

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    Who can recommend a friend?

    You can recommend a friend if you’re on a Tesco Mobile pay monthly phone contract or a SIM only contract.

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    Who can I recommend?

    You can recommend any friends who aren’t with Tesco Mobile already. They’ll need to have a valid UK mobile number that they can bring from their current network across to Tesco Mobile. If your friend has already been recommended by someone else, you won’t be able to recommend them.

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    How do I recommend a friend?

    If you’ve got a friend who’d like to join Tesco Mobile, ask if you can recommend them. If they say yes, then head to our Recommendations Centre and put their details in.

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    What happens after I recommend a friend?

    Once you’ve recommended a friend, we’ll send them an email and a text letting them know that you’ve recommended them, how to join and how to get the money off their bill. If they join, we’ll check that all the Recommend a Friend conditions have been met, and if they have, you’ll both get the money off your next bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

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    What do we need to do to get the money off our bills?

    For you and your friend to get money off your bill, your friend needs to…
    1. Join Tesco Mobile on a new account and an eligible tariff within 60 days
    2. Bring their number over to Tesco Mobile within 60 days
    3. Pay their first bill in full

    And you need to…
    1.Make sure you’ve paid your bill on time too

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    How much money will I get off my bill?

    The amount you get off your bill depends on the tariff your friend chooses. They can join Tesco Mobile on a new account on any pay monthly phone contract or any 12 or 18 month pay monthly SIM only contract. You and your friend will both get the same amount of money off your bill.

    • If they join on a tariff of less than £20 a month, you both get £10 off your bill
    • If they join on a tariff of £20 or more a month, you both get £20 off your bill

    Remember that you need to make sure you both meet all the Recommend a Friend conditions to get the money off your bill.
    See ‘What are the Recommend a Friend conditions?’ to find out more.

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    How many people can I recommend?

    You can recommend 5 friends a month, up to a maximum of 25 friends.

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    How can I see what’s happening with my recommendations?

    You can check how your recommendations are going any time in our Recommendations Centre. You’ll be able to see who you’ve recommended, whether they’ve joined and if/when you’ll get the money off your bil

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    Why haven’t I got the money off my bill?

    If your friend has joined on a new account, on an eligible tariff and brought their number over to Tesco Mobile, there a few possible reasons why you haven’t got the money off your bill. It could be that we’re still checking that you’ve both met all the Recommend a Friend conditions, or perhaps your friend hasn’t received their first bill yet. You can check the status of all your recommendations in our Recommendations Centre.

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    If my friend returns their phone will we still get the money off our bills?

    Sorry no, if your friend returns their phone within the 14 day cooling off period neither of you will get the money off your bill.

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    Who do I contact if I’ve got any more questions?

    Just contact us and we’ll be happy to help.

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    The small print
    Tesco Mobile pay monthly customers recommend a friend until 30 September 2018: both get up to £20 off their bills when friend joins on a new account on one of our eligible Tesco Mobile pay monthly tariffs. Friend needs to successfully join one of these tariffs within 60 days of referral and amount customer and friend could get off bill will depend on which tariff friend successfully joins. Full terms and conditions here.

  • FAQs for friends

    Frequently asked questions

    What are the Recommend a Friend conditions?

    For you and your friend to get money off your bill, you need to…
    1. Join Tesco Mobile on a new account and an eligible tariff within 60 days
    2. Bring your number over to Tesco Mobile within 60 days
    3. Pay your first bill in full

    And your friend needs to…
    1. Make sure they’ve paid their bill on time too

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    What’s an eligible tariff for Recommend a Friend?

    An eligible tariff is any pay monthly phone contract or any pay monthly SIM only contract of 12 or 18 months on a new account. Numbers added to existing Tesco Mobile accounts and 1 month SIM only contracts aren’t included.

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    Can I join someone else’s account and get the money off with Recommend a Friend?

    Sorry no, you need to join on a new account to get the money off your bill with Recommend a Friend. If you join an existing Tesco Mobile account, remember that you can enjoy Family Perks instead.

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    My friend’s recommended me, what do I need to do now?

    You need to join Tesco Mobile on a new account and on an eligible pay monthly tariff within 60 days of being recommended. Once you’ve joined, you’ll need to transfer your number from your old network to Tesco Mobile. Then we’ll do some checks to make sure that you’ve both met all the Recommend a Friend conditions. If you have, you’ll both get the money off your next bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

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    How much money will I get off my bill?

    The amount you get off your bill depends on the tariff you choose. You can join Tesco Mobile on a new account and on any pay monthly phone contract or any 12 or 18 month pay monthly SIM only contract. You and your friend will both get the same amount of money off your bill.

    • If you join on a tariff of less than £20 a month, you both get £10 off your bill
    • If you join on a tariff of £20 or more a month, you both get £20 off your bill

    Remember that you need to make sure you both meet all the Recommend a Friend conditions to get the money off your bill. See ‘What are the Recommend a Friend conditions?’ to find out more.

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    How do I bring my number to Tesco Mobile?

    To bring your number over to Tesco Mobile, first you need to ask for a PAC from your old network. You can then use our text service to transfer your number, it’s really easy.

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    Why haven’t I got the money off my bill?

    If you’ve joined on a new account and on an eligible tariff and brought your number over to Tesco Mobile, there a few possible reasons why you haven’t got the money off your bill. It could be that we’re still checking that you’ve both met all the Recommend a Friend conditions, or perhaps you haven’t received your first bill yet. See ‘What are the Recommend a Friend conditions?’ to find out more.

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    I’ve joined on a tariff that’s not eligible for Recommend a Friend. Is there anything I can do?

    If you change to an eligible tariff within 60 days of being recommended, you’ll should still be able to get your money off. To change your tariff, just give us a call on 0800 433 4990. If you joined on pay as you go, we can move you onto pay monthly and if you joined on 30 day SIM only, we can move you onto 12 month SIM only.

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    If I return my phone will we still get the money off our bills?

    Sorry no, if you return your phone within the 14 day cooling off period neither of you will get the money off your bill.

    Back to top
    Who do I contact if I’ve got any more questions?

    Just contact us and we’ll be happy to help.

    Back to top

    The small print
    Tesco Mobile pay monthly customers recommend a friend until 30 September 2018: both get up to £20 off their bills when friend joins on a new account on one of our eligible Tesco Mobile pay monthly tariffs. Friend needs to successfully join one of these tariffs within 60 days of referral and amount customer and friend could get off bill will depend on which tariff friend successfully joins. Full terms and conditions here.