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Network Improvements.

Network Improvements.

We’re always working to give you a stronger, more reliable connection in the places you need it most.

 

Whether you’re travelling on the London Underground or heading out on the motorway, we’re improving the network so you can browse, navigate and stay in touch with less interruption along the way.

Staying connected on motorways

Upgrades have recently been completed on key stretches of the M5, M11 and M60 to give you more reliable signal on the road, and there’s more to come!

We’re working to boost coverage on even more routes over the next year, so you can stream, navigate and stay in touch more easily, wherever you're heading.

Using your phone on the London Underground

We’re always working on ways to keep you connected in more places – and that includes when you’re whizzing around on the Tube.

4G/5G services are available on parts of the Central, Jubilee, Northern, Picadilly, Victoria and Bakerloo lines on the London Underground, and we’ve already got plans to expand our coverage by the end of 2026.

Currently, our coverage includes the following stations and connecting tunnels:

All stations and tunnels along the Elizabeth line now have full 4G/5G coverage, so you can stay connected for the whole journey.

Connectivity in Manchester has moved forward in the last 12 months

During 2025, upgrades were completed at 65 locations across Manchester, helping improve coverage for more than 14,000 postcodes in the area. These improvements are helping to deliver:

  • Faster speeds for browsing, streaming and downloads
  • More reliable connectivity in busy areas
  • Better performance during peak travel times
  • Boosted coverage in more places across Greater Manchester
  • Improved everyday connectivity for work, study and entertainment

Smarter upgrades where demand is highest

Alongside Virgin Media O2’s wider network improvements, newer technologies are helping direct extra capacity to the places it is needed most. This includes the ability to boost performance in busy locations and high-footfall areas, helping more customers stay connected at the same time.

Small cells are also being deployed to increase capacity in dense urban areas, helping strengthen connectivity in busy streets, transport hubs and city centre hotspots where demand can be highest.

Ongoing investment is also focused on tackling common connectivity pressure points, including along railway lines, at airports, on motorways, and in stadiums and arenas across the UK.