Free access to the information you need

You can visit all these websites without using up any data:

Government: Get the most up to date Government Covid-19 information and through nidirect for Northern Ireland

The NHS: NHS UKNHS ScotlandNHS Northern Ireland and NHS Wales

Financial support: Citizens Advice EnglandCitizens Advice ScotlandCitizens Advice Northern Ireland and Citizens Advice WalesThe Money Advice ServiceStep Change Debt Charity

Mental health: MindSamaritansRethink Mental IllnessAnxiety UKYoung MindsMindOut LGBTQ Mental Health Service

Health: Alzheimer’s SocietyMacmillan Cancer SupportAsthma UKBritish Heart FoundationDiabetes UK

Age-specific supportAge UK,The Mix and Childline

Disability: ScopeRoyal National Institute of Blind PeopleAction on Hearing Loss

Bereavement: Cruse Bereavement Care

Victim support: Rape Crisis, The Survivors Trust, Male Survivors Partnership, Refuge, NSPCC, Women’s Aid, Victim Support, Welsh Women’s Aid, National Domestic Abuse Helpline

You can call these numbers for free

We know that some of our customers might need assistance while abroad during the coronavirus outbreak. You can now call the following numbers for free from anywhere in the world:

  • British Airways Customer Service: +44 191 490 7901
  • Virgin Atlantic Customer Service: +44 344 874 7747
  • Virgin Atlantic Messaging Team +44 (0) 7481 339184
  • Virgin Holidays Customer Service: +44 203 929 3735
  • EasyJet Customer Service: +44 330 365 5454
  • Ryanair Customer Service: +44 871 500 50 50
  • Jet2 Customer Service: +44 203 059 8337
  • TUI UK Customer Service: 02476 282228 or Text 82345
  • Delta Airlines Customer service: +44 207 660 0767
  • United Airlines Customer service: 0845 607 6760
  • American Airlines Customer service: 0844 369 9899
  • Emirates Customer service: +44 344 800 2777
  • Etihad Customer service: +44 345 6081225

 You can also call the UK 101 police non-emergency number for free.