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Go to BasketWhat happens after you upgrade
Here’s what you need to know to make your upgrade go smoothly
To see you through before your new tariff starts, we’ll add an 8GB data bundle to your account. It’s free of charge and you can use the data until your next bill date. The bundle will be added automatically so you don’t need to do anything.
Your new tariff will start on your next bill date, which is in your confirmation email. You can also check your bill date in our Tesco Mobile app or by logging in to My Account.
To help you get to know your phone, our handy device guides will give you step by step demos on how your phone works and tips to help you get your new phone ready to go.
If you’re keeping your number and your new phone takes a different size SIM card, then you might need to swap your current number onto your new SIM.
If your new phone takes the same SIM card size as your current SIM card, you don’t need to do a SIM swap. Just take your current SIM card and put it in your new phone.
We understand that sometimes, things change. So, if you’ve recently upgraded but have changed your mind, you can check out our helpful guide to find out what to do next, whether you’re a pay monthly or pay as you go customer.
Getting the best from Tesco Mobile
Download our app for the chance to win prizes
The Tesco Mobile app is the easiest way to manage your account on the go. View your bills, buy more data, stay in control of your spending, and get in touch with us for anything you need help with.
Use your Clubcard to save on your bill
Not only can you collect 1 Clubcard point for every £1 you spend on your Tesco Mobile bill, you can also use your Clubcard to lower your monthly bill too. Here’s how to start saving:
- Text CLUBCARD to 28578 free from your Tesco Mobile phone to link your Clubcard.
- You can convert your Clubcard vouchers into Tesco Mobile partner vouchers in the Clubcard app or on the Clubcard website. You don’t have to wait for your quarterly statement, get your vouchers quicker than before with Faster Vouchers.
- Head to My Account and use your vouchers to reduce your monthly bill.
Make the most of Family Perks
Perks are our way of making your family’s mobiles more rewarding and hassle free. If you’ve got more than one contract on your account, even if it’s a SIM only contract, you each get to choose your own monthly Perk and you only have one bill for everyone. With extra data, minutes, and Clubcard points or money off your bill, there’s a free perk for everyone in the family to enjoy every month.