Help & Support


Ping me a pound

Ping Me A Pound* lets you request a £1 top-up from somebody else’s credit.

You can sign up by calling 282 free from your mobile or online at My Tesco Mobile.

1. Login

2. Go to ‘My Cards and Services’

3. Enter the child’s name and mobile number

4. Click ‘Add’ and ‘Confirm’

Once registered, you can request £1 by calling 282 free from your mobile. The other user will receive a premium rate text message to confirm you’ve requested £1 and this will be debited from their top-up credit.

*Remember only a single £1 top-up credit can be received in any 24-hour period and it’s only available to Tesco Mobile pay as you go customers.