Tesco Mobile

Keep an eye on your account essentials

Help & Support


Pay as you go call and text bundles

If you’re on Triple Credit or pay as you go Lite and you need more minutes or texts, you can add a monthly call or text bundle for £5 a month. You can check which tariff you’re on in My Account or our app.

To buy, change or cancel a monthly minutes or texts bundle just log in to My Account and go to ‘My discounts and bundles’. Alternatively, you can also do this by calling 282 free from your Tesco Mobile phone. Your bundle will be ready to use within 4 hours.

It’s also really easy to text 28948 for free to get your bundle:

Bundle What’s included Monthly Cost To get it, text… To stop it, text…
150 minutes 01, 02, 03 numbers and standard UK numbers £5.00 VOICE150 to 28948 STOPVOICE to 28948
5000 texts 01, 02, 03 numbers and standard UK mobiles £5.00 5000TEXTS STOPTEXTS

Using your bundle

All data bundles last for a month and automatically renew. We’ll text you when your bundle’s about to renew so you can make sure you’ve got enough credit to pay for it. If you don’t have enough credit, your bundle will be cancelled and you’ll pay for calls and texts at standard rates. You’ll need to add the bundle again if you want to keep it.

Having more than one bundle

You can have more than one bundle on your account, but they can’t be the same type, whether they’re free or paid for.

For example:

You can have a minutes bundle and a text bundle but you can’t have two text bundles.

If you add a paid for bundle on top of a free bundle, the free one will be cancelled.

Your bundle lasts for 30 days from the date you buy it, and you can’t get another one of the same type in that time. So if you use it up early, you’ll still need to wait until the 30 days is up before you get the next one.

Checking your balance

Check what’s left of your bundle by texting BALANCE to 2112 for free or call 282 for free from your Tesco Mobile phone. Any minutes or texts you haven’t used in your bundle won’t roll over to next month, so make sure you use them up if you can.

Our social media team are also here to help. You can get in touch with them on Facebook and Twitter.

Find out how to get a Rocket Pack if you’ve got a No-contract SIM

Find out about how to top-up for someone else