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No-contract SIM Rocket Packs

Got questions about Rocket Packs? Our No-contract SIM FAQs have all the information you need.

When you have a No-contract SIM, you can buy bundles of data, minutes and texts for the month without any contract. We call these bundles Rocket Packs.

To buy your Rocket Pack you can either set up a recurring payment in My Account or load money onto your SIM.

To choose your Rocket Pack and set up your payment, log in to My Account.

To get…

For…

Text the shortcode below to 28948

4GB, 500 minutes and 5,000 texts

£10

ROCKET10

8GB, 1000 minutes and 5,000 texts

£15

ROCKET15

16GB, 2,000 minutes and 5,000 texts

£20

ROCKET20

Rocket Packs last a month and automatically renew, either from your recurring payment or from money you’ve loaded onto your SIM. For example, if you get your first Rocket Pack on 5 January, it will last until midnight on 4 February. Occasionally there’s a short delay before your Rocket Pack is ready. For more info, please read our terms and conditions

Our social media team are also here to help. You can get in touch with them on Facebook and Twitter.

FAQs

What’s the easiest way to buy a Rocket Pack?

Top-up first, then straight after you’ve topped up, you need to buy your Rocket Pack. You can do this:

How do I join Tesco Mobile and get a Rocket Pack?

If you’re not on Tesco Mobile but you’ve already got a phone you’re happy with, you can order a free No-contract SIM and then get a Rocket Pack. Or if you’re buying a new phone, all our pay as you go phones now come on the No-contract SIM with Rocket Packs as standard.

Your first top-up turns into your first Rocket Pack. For example, if you top-up £10, your top-up will change in to a £10 Rocket Pack. Your first top-up needs to be £10, £15 or £20.

After that you can choose from any of our 5 Rocket Packs: £5, £7.50, £10, £15 and £20. Rocket Packs last a month from when you buy them. They automatically renew at the end of the month. You can set up a recurring payment in My Account to get your Rocket Pack each month or you can top-up each month.

Here’s where to order your free No-contract SIM

My Rocket Pack ran out, so I’ve topped-up to get a new one but the Rocket Pack hasn’t updated- what do I do?

Straight after you’ve topped up, you need to buy a new Rocket Pack to make sure your credit isn’t used up as normal credit. You can do this:

  • In My Account
  • In the Tesco Mobile app
  • By calling 282
  • By texting 28948
  • By calling Customer Care on 4455 from your Tesco Mobile phone
Why hasn’t my Rocket Pack activated yet?

It can take up to 4 hours for your Rocket Pack to activate. We’ll text you when it’s ready to use.

What do I do if I’ve used up my credit before my Rocket Pack activated?

Sorry, you will have to top-up again so you have enough to get the Rocket Pack you want, or you could get a smaller Rocket Pack if you have enough credit left.

Then you can buy your Rocket Pack:

How can I change to get a Rocket Pack if I’m on Triple Credit?

You will need to change tariff if you’re on Triple Credit (but you don’t need a new SIM). To change tariff and buy a Rocket Pack, please call 282 free from your Tesco Mobile phone and select ‘More info on different types of credit’ to take you to the change tariff options.