We’re sorry, now that we have fewer colleagues available, call wait times are much longer. So we can help our most vulnerable customers, please check our coronavirus page for info and help.

Help & Support


LBO – Local Breakout Operator

An LBO (Local Breakout Operator) is where an alternative operator can give you data access whilst abroad.

Once you’re using the data settings provided by the LBO any issues you have with the service won’t be supported by Tesco Mobile. You’ll need to go back to your LBO with any support queries.

When you come back to the UK your data settings should automatically change back to Tesco Mobile’s settings. If they don’t, you can contact us to get them.