Help & Support

< Back

Calling abroad info

If you’re a pay monthly customer, making calls or sending texts to numbers based outside the UK isn’t included in your monthly allowance, so you’ll be charged each time.

If you’re on a Capped contract, these charges will come out of your safety buffer, until you reach your bill cap. If you reach your bill cap, you’ll need to make a payment or increase your safety buffer to keep using your phone.


How much it costs to call abroad from the UK
It costs 19p a minute to call, and 6p to text a mobile or fixed line, any time of the day, in our Home from Home countries:

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy & Vatican city, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte Islands, Monaco, Netherlands, Norway, Poland, Portugal (incl. Azores & Madeira), Republic of Ireland, Romania, San Marino, Slovak Republic, Slovenia, Spain (incl. Canary Islands), Sweden, Switzerland, La Reunion & French Southern and Antarctic Lands, Jersey, Isle of Man, Guernsey

It costs 25p a minute to call, and 20p to text a mobile or fixed line, any time of the day, in our Zone 1 countries. These are:

Australia, Bahamas, Barbados, British Virgin Islands, Chile, Northern Cyprus, Egypt, Gambia, Ghana, Hong Kong, Hungary, India, Jamaica, Japan, Kazakhstan, Kenya, New Zealand, Nigeria, Pakistan, Philippines, Saudi Arabia, South Africa, Thailand, Trinidad and Tobago, Tunisia, Turkey, United Arab Emirates, United States of America, Zimbabwe.

To see how much it costs to call a different country from the UK see our international call charges.

Text messages to all other international mobiles cost 20p a text. Just like when you make a call abroad, you’ll need to add a dialling code to send a text internationally.