Help & Support

Getting online

To access the internet on your phone or tablet you’ll need the right settings. You might need to enter the settings manually on some devices.
Try our device guides for step by step instructions, or if your device isn’t available you can enter the following pay monthly settings manually:

APN: prepay.tesco-mobile.com
Username: tescowap
Password: password

Where to find your APN settings

iPhone
The location of your APN settings will vary by iOS version:

iOS 5,6: Settings > General > Network > Mobile Data Network
iOS 7: Settings > Mobile > Mobile Data Network

Android and BlackBerry 10
If you have an Android device your settings location may vary by manufacturer and Android version, however the APN settings are generally found in:

Settings > Wireless & Network > Mobile networks > Access Point Names

Windows
If you have a windows device your settings location may vary by version, however the APN settings are generally found in one of the two locations:

Settings > access point
Settings > mobile network