Help & Support


Manage your pay as you go account online

Manage your account on the go

Download our free Tesco Mobile pay as you go app for a quick and easy way to:

– Check your top-up balance and top-up in seconds

– See what you’ve got left of your bundles, free credit, data, minutes and texts

– Use our store locator and coverage checker

– Get information on roaming and parental controls

– Find out loads of information in our FAQs

The app is available for all Android and iPhone customers only.

Online with My Account

You can manage your account online at My Tesco Mobile. You would’ve chosen or been provided with a username and password when you purchased your phone. If you forget your details, there’s an option to reset them on the login page.

Once you’ve logged in, you can:

– Switch tariffs

– Add, change or remove bundles

– Register your Tesco Clubcard

– Set parental controls

– Update your account details