Help & Support


Delivering your pay as you go order


Click+Collect Free 2-5 working days*
Standard UK delivery £3, or free if you’re a Tesco Delivery Saver customer 2-5 working days*


*Monday to Saturday, apart from bank holidays. Someone will need to sign for your delivery.

Can I get my order delivered to another address?
Yes, you can have it delivered to an address of your choice.

Your delivery will need to be signed for.

What time will my order arrive?
Once your order’s on its way, we’ll email you with any update. You can track your order status on Just log in to My Account and go to View direct orders. It’ll usually be delivered between 7am and 7pm.

Tesco Direct closed on 9 July 2018. Please take a look at the FAQs if you have more questions around Tesco Direct.

What if I’m not in when you try to deliver?
We’ll leave a card with all the info you need so you can rearrange delivery for another day.