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Delivering your pay as you go order

We use DPD to deliver your pay as you go phone to you.  DPD will deliver to your home address from Monday to Saturday, apart from bank holidays. Deliveries to remote areas and Northern Ireland may take a little longer.

For our Christmas 2019 and New Year 2020 delivery dates, please see the table below

Someone will need to sign for your delivery.

Day of order

If ordered before 4pm you’ll receive by…

If ordered after 4pm you’ll receive by…

Monday 23rd Dec

Tuesday 24th Dec

Friday 27th Dec

Tuesday 24th Dec (before 2pm)

(if ordered before 2pm Xmas eve)

Friday 27th Dec

(if ordered after 2pm Xmas eve)

Monday 30th Dec

Wednesday 25th Dec

Monday 30th Dec

Monday 30th Dec

Thursday 26th Dec

Monday 30th Dec

Monday 30th Dec

Friday 27th Dec

Monday 30th Dec

Monday 30th Dec

Saturday 28th Dec

Tuesday 31st Dec

Tuesday 31st Dec

Sunday 29th Dec

Tuesday 31st Dec

Tuesday 31st Dec

Monday 30th Dec

Thursday 2nd Jan

Thursday 2nd Jan

Tuesday 31st Dec (before 2pm)

Thursday 2nd Jan

Thursday 2nd Jan

Wednesday 1st Jan

Friday 3rd Jan

Friday 3rd Jan

Thursday 2nd Jan

Friday 3rd Jan

Saturday 4th Jan

Friday 3rd Jan

Saturday 4th Jan Tuesday 7th Jan

Saturday 4th Jan

Tuesday 7th Jan Tuesday 7th Jan

Sunday 5th Jan

Tuesday 7th Jan Tuesday 7th Jan

 

When will my DPD order arrive?
We’ll send you an email with a link to track the delivery with DPD. On delivery day you’ll receive an email and text confirming your 1 hour delivery slot (between 8am and 8pm). You can also track your delivery using the DPD app.

What if I’m not in when DPD try to deliver?
If you’re not in, DPD will attempt to leave your order with a neighbour. If there isn’t a neighbour available then they’ll leave a card with the info you need and they’ll try to deliver again the next working day.

If you have a preferred neighbour you’d like DPD to leave it with or if you don’t want DPD to leave your order with any of your neighbours, you can set your preferences using the DPD app. The DPD app is available for iPhone and Android. Alternatively, enter your reference number and postcode on the DPD website to see your options.