Using your allowance

All our phone tariffs include:

  • A minutes allowance for calling standard UK mobile numbers, UK landlines starting with 01, 02 and 03 
  • A text allowance to text standard UK numbers
  • A data allowance for using apps, going online, sending and receiving emails, downloading music and streaming video when you're in the UK
  • All Tesco Mobile customers can enjoy using Home From Home until 2025.

 

To find out what's not included in your allowances, please check our terms and conditionspay monthly ratespay as you go rates

Usage beyond a Fair Usage Policy may attract other charges.

What happens if you use up your minutes, text or data allowances?

You can carry on using your device, up to your account limit, and this is what it will cost: 

  • Calls - 55p per minute 
  • Texts - 20p each 
  • Data - 10p per MB 

 

There are different rates for calls to numbers not included in your monthly allowance. For example, calling 08 or premium rate numbers. 

Make changes to your safety buffer

If you spend all of your safety buffer or account limit, you’ll still be able to use any minutes, texts or data you’ve got left in your monthly allowance. To keep using your phone or tablet for anything else, you’ll need to increase your safety buffer or make a payment. 

All of our customers can set a safety buffer on their account. This gives you control over how much you spend each month on things not included in your allowance, and this includes charges for using more minutes, texts or data than your monthly allowances. Please note, our safety buffers are optional. You don’t have to have one.

Need to make a payment? You can make a payment online in your pay monthly account or by calling 4488 free from a Tesco Mobile phone.


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