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Switch to pay monthly from pay as you go

Interested in moving your Tesco Mobile pay as you go number to pay monthly?

It’s easy to switch, and there are lots of tariffs and phones available for whatever you’re looking for. 

Switch online

It's easy to switch online, just head over to our online shop and choose the phone or SIM which best suits your needs.

We'll ask you for your Pay as you go number during the checkout journey to verify that it's you, before we move your existing number and any pay as you go credit over to your new pay monthly contract. 

When will my Pay as you go number and credit transfer?

Pay monthly handset orders placed online:

  • If your current SIM fits your new phone, then you can pop it straight in when your phone arrives;  we’ll transfer your pay monthly contract over to your current SIM ready.
  • If your existing SIM doesn’t fit, then don’t worry - we’ll send you a new SIM with your phone, you’ll then need to contact us to transfer your number onto your new SIM.
  • Any remaining credit on your pay as you go account won’t be lost - it’ll be taken off your next pay monthly bill
  • Once you’ve switched, if you have any regular or automatic top-ups on your pay as you go account, you’ll need to cancel these

Pay monthly SIM orders placed online:

If you’ve asked us to send you a new SIM:

  • Once you receive your new SIM with your phone, you’ll need to contact us to transfer your pay as you go number and credit onto the new SIM.
  • Any remaining credit on your pay as you go account won’t be lost - it’ll be taken off your next pay monthly bill
  • Once you’ve switched, if you have any regular or automatic top-ups on your pay as you go account, you’ll need to cancel these

 

If you already have a SIM:

  • If you’ve told us that you don’t need a new SIM, then you don’t need to do anything, we’ll move your new pay monthly contract over to your current SIM within 2 hours.
  • Any remaining credit on your pay as you go account won’t be lost - it’ll be taken off your next pay monthly bill
  • Once you’ve switched, if you have any regular or automatic top-ups on your pay as you go account, you’ll need to cancel these

Give us a call

If you'd prefer to speak to us over the phone, then you can call us on 08000 30 40 30 and we’ll be happy to help you switch. 

Here are some useful things to know about, if you’re thinking of switching

  • When you call us, there’s just a few questions we need to ask you over the phone. Once these are done, you should be able to switch to a pay monthly phone or tariff
  • If you’re keeping your number, you might need a new SIM when you switch. We’ll need to send you one of these before the transfer takes place
  • Any remaining credit on your pay as you go account won’t be lost - it’ll be taken off your next pay monthly bill
  • Once you’ve switched, if you have any regular or automatic top-ups on your pay as you go account, you’ll need to cancel these

We’ll talk you through all of the steps when you call us, including what to do when the switch takes place.