Thanks for your patience if you’ve been waiting to speak to us. Currently we have high wait times across our channels. To help us serve our vulnerable customers first, please see our FAQs for help.

Help & Support


Make a one-off payment

If you’d like to make a one-off payment you can do this by calling 4488 from your Tesco Mobile. If you can’t call from a Tesco Mobile phone, you’ll need to contact us.

If you’re a business customer, please contact us.

To check what payments you’ve made or to make a payment online login to your pay monthly account.