Help & Support


Check your usage

Your allowance is how many minutes, texts and data you can use within a certain period of time and your usage is how much you’ve used of that allowance.


Check your pay monthly usage

The easiest way to keep track of your allowance is online through My Account. You can also download the Tesco Mobile app on Android or iPhone to do this on the go or call 4488.

You can:

  • Check your usage and get a full usage summary
  • Change your monthly data bundle
  • Buy a one-off data bundle
  • Change your safety buffer


Check your pay as you go usage

Download our free Tesco Mobile app on Android or iPhone to quickly see what you’ve got left of your bundles, free credit, data minutes and texts down.

To check your balance and see how much credit you have left, simply call 282 free from your Tesco Mobile device.

To check the status of your bundles, text the word BALANCE to 2112 for free and we’ll reply with your remaining balance of minutes, texts and data.

Alternatively, you can log in to My Account to check your top-up balance and bundles.