Thanks for your patience if you’ve been waiting to speak to us. Currently we have high wait times across our channels. To help us serve our vulnerable customers first, please see our FAQs for help.

Help & Support


Business customer help

If you need help as a business customer our dedicated business team is available on 0345 601 2448 to help you with any queries about your service. This includes things like:

  • Billing and Payments
  • Device Help
  • Changing your tariffs
  • Changing your safety buffer and perks
  • Switching to a business account

If you want to find out about upgrading or adding extra lines on your business account, please call our business sales team on 0800 032 1160.