Using voicemail

To set up your voicemail

Dial 905. You'll be asked to change your voicemail PIN code from its default code of 8705. You can change it to any number between 4 and 10 digits long. If you forget this number, you'll need to call 4455 from your Tesco Mobile device to reset it.

For extra security, you can also set up PIN protection. This means you'll need to enter your PIN every time you go into voicemail.

To switch your voicemail on and off

Dial 2905 to turn your voicemail on and call 2915 to turn it off. Calls to these numbers are free. Remember, if you are setting up your voicemail for the first time, ensure you dial 905 to change your voicemail pin code from its default.

To listen to your voicemail

Dial 905. For pay monthly customers, calls to voicemail are included in your monthly call allowance. Outside of your allowance it costs 15p/minute. It also costs 15p/minute for our pay as you go customers. Voicemail costs change when using your phone abroad

Mailbox settings

Your mailbox can save up to 40 messages which can be up to 4 minutes long. They’ll be saved for up to 30 days from when the original message was left, but after that they’ll be deleted. You can set up your device so it tells your when you have a new voicemail so you never miss a message.

Other voicemail actions

1. Dial 905 and press * (star key)

2. Press 4

3. Press 4

4. Press 1

For security reasons, if you forget your voicemail PIN you will need to contact us so we can reset it for you.

1. Dial 905 and press * (star key)

2. Press 4

3. Press 4

4. Press 2

1. Dial your own Tesco Mobile number and let it go to voicemail

2. Interrupt the greeting by pressing the * (star key)

3. Enter your PIN, followed by the # (hash key)

1. Dial 905 and press * (star key)

2. Press 3

3. Press 2

4. Press 0 to start recording

5. Press 0 to end recording

1. Dial 905 and press * (star key)

2. Press 3

3. Press 5

1. Dial 905

2. Press * (star key)

3. Press 4

4. Press 1

1. Dial 905 and press * (star key)

2. Option 4

3. Option 1 It costs 10p/minute to receive an automated voicemail notification and then the standard call price to listen to your voicemail.

Enter **61*905*11*
Enter either 10, 20 or 30 (the seconds your device rings for)
Press #
Press call

* Please note, this setting is only available for Pay as you go customers; Pay monthly devices will ring for 10 seconds before going to voicemail.

Help menu

Using voicemail

To set up your voicemail

To switch your voicemail on and off

To listen to your voicemail

Mailbox settings

Other voicemail actions

Related Help

Help menu

Using voicemail

To set up your voicemail

To switch your voicemail on and off

To listen to your voicemail

Mailbox settings

Other voicemail actions

To change your pin

To turn PIN protection on or off

To listen to your messages from a different device

To record your own personal greeting

To reset your greeting to default

To set up voicemail alerts

To change your voicemail notification to a call

To change how long your device rings before it goes to voicemail

Related Help