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Help & Support


Using your phone as a Wi-Fi hotspot

Some phones and tablets allow you to set-up a ‘Wi-Fi hotspot’ (also referred to as ‘tethering’) to share your data connection with other devices such as a laptop.

If your tariff has a data allowance included, you can use your device as a personal hotspot at no extra cost. If you don’t have a data allowance, or you go over your data allowance, you’ll be charged our standard rates.

You can set-up a Wi-Fi hotspot on any Apple, Android or Windows device that supports this function.

How do I use my iPhone as a Wi-Fi hotspot?

First, you’ll need to update your software to the latest version. Then look for Settings, then Mobile, then Personal Hotspot and turn it on. Your iPhone will generate a password automatically, but you can change it if you like. To do this, tap the Wi-Fi Password button and create the password you want to use.

Please note we don’t currently support Wi-Fi hotspots on iPads.

How do I use my Android device as a Wi-Fi hotspot?

Android settings vary, depending on your device and which version of Android you’re using. Go to Settings, then Wireless & Networks and check for the option there.

How do I use my Windows Phone as a Wi-Fi hotspot?

Look for Settings, then Internet Sharing. Turn on Internet Sharing and go to Setup to create a password and name for your device’s hotspot.

If you need more help to set-up a Wi-Fi hotspot then have a look at our device guides.