Most of our Phone Shops are now open with measures to keep everyone safe. For information on how we can help you, please visit our COVID-19 hub.

Help & Support

Back

Pay as you go free top-up bundle

If you’re on Triple Credit, and you top-up £10 or £15 in one go and you’ll get a free bundle.

Your free bundle will default to the texts bundle, but you can easily change this by calling 282 from your Tesco Mobile phone or by logging in to My Account.

If you want to change your free top-up bundle, you’ll need to do it a month in advance. Also, you can’t have more than one bundle of the same type at the same time – for example, two data bundles.

You’ll get your free bundle on your free credit anniversary date each month, as long as you top-up at least £10 or £15 in one transaction before your anniversary date. We’ll text you to confirm we’ve added the bundle.

Your free top-up bundle lasts for one month. It doesn’t rollover so when your free bundle ends you’ll need to top-up £10, £15 or more in one transaction to qualify for another free bundle at your next anniversary date.

You can check your bundle balance or find out your free credit anniversary date by calling 282 free from your mobile or texting ‘BALANCE’ free to 2112.

*If you joined the Triple Credit pay as you go tariff before 1 May 2012, please call 282 free from your Tesco Mobile device to opt in to free top-up bundles. If you’re on any other pay as you go tariff, please call 282 free from your Tesco Mobile device to opt in to our Triple Credit tariff, so that you can receive free top-up bundles. If you’re not sure what Tariff you’re on call 282 free from your Tesco Mobile device to find out or download the Tesco Mobile app and go to the Tariff section.