Thank you for your patience if you’ve been waiting to speak to us. At the moment our average wait on the phone is about 12 minutes. Here are some other ways to get help

Help & Support


Directory enquiries

Call our UK directory enquiries service on 118 323 for a simple and convenient way to get:

– UK local and national fixed-line listings for business and residential users

– UK classified business listings

– Other information, such as cinema and TV listings, sent to your device in a text message

Calls to our directory enquiries cost £1.50 service charge plus 25p a minute access charge. There’s a one minute minimum call charge. After that, the call is charged by the second.