Call charges for pay as you go
View a full list of our rates (PDF).
The regulator Ofcom has made call rates for service numbers clear for everyone – for more information view the changes to call charges.
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Using your device in the UK and in our Home From Home destinations
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Calls to any standard UK & Home From Home numbers |
25p/min |
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Texts to any standard UK & Home From Home numbers |
10p/message |
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Using data |
10p/MB |
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Listen to your voicemail (905) |
15p/min |
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Picture messaging |
25p/message |
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Video calling |
50p/min |
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Calling Customer Care from your Tesco Mobile phone |
Free |
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Using WAP (not GPRS) |
10p/min |
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Tesco Mobile 118 323 directory enquiries |
£1.50/min and 25p/min access charge |
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Topping-up on 4444 from your Tesco Mobile phone |
Free |
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Topping-up from a UK fixed line |
7p/min |
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To call the Customer Care team from your Tesco Mobile device |
Free |
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To make calls to 05 numbers |
20p/min |
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To make calls to 080 numbers |
Free |
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To make calls to 084/087/09/118 numbers |
Service charge and 25p/min access charge |
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To call 070 personal numbers |
50p/min |
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Jersey, Guernsey and the Isle of Man numbers |
25p/min |
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To call 999, 112 or 111 |
Free |
Calls and texts to the following numbers are charged at non-standard rates:
Numbers starting with 076, 07744, 07755, 077000, 078221, 078225, 078921, 078730, 078930, 078931, 079112, 079118, 079245, 079246 and 079879
Minimum call charges
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Minimum call charges |
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For standard, local, national or international calls from the UK and calls between Home From Home destinations |
10p then charged by the second
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For standard calls
in EU region 1*
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10p then charged by the second
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For standard calls
in regions 2,3 and 4*
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Charges depend on the region*.
1 minute to make a call, 1 minute to receive a call, then charged by the second |
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To Tesco Mobile directory enquiries |
1 minute,
then charged by the second
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To premium rate numbers and other directory enquiries |
Charges depend on the service provider. For more details, contact the service provider
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Access Charge |
25p/min – 1 minute minimum then charged by the second |
*The region depends on where in the world you are.
