1. Simply log in or register your Clubcard account details on the Clubcard website or Tesco Grocery & Clubcard app

2. Search for ‘Tesco Mobile’

3. Enter the amount of vouchers you want to use at Tesco Mobile (the minimum is 50p in vouchers) and follow the instructions

You’ll get two emails. One email confirming your Clubcard Partner voucher order and the other giving you your Clubcard Partner voucher code that you’ll need to enter in My Account or tell us if you call Customer Care.

No, they’re different. To get money off your Tesco Mobile bill with Clubcard, you need to turn your Clubcard vouchers into Clubcard Partner vouchers in the Tesco Mobile section of the Tesco Grocery & Clubcard app or website. 

You need to collect a minimum of 250 Clubcard points (£250 spend at Tesco) to start getting Clubcard vouchers.

The number of points you get depends on where you collect your points.

You can use your Clubcard Partner voucher to reduce your monthly bill. Just login to My Account and on the My Account homepage click on the ‘Clubcard’ tile, then select ‘Pay with Clubcard voucher’.

Once you’ve placed your order for your voucher on the Clubcard website or Tesco Grocery & Clubcard app, your Clubcard Partner voucher will be valid for six months. For any other updates on validity, please visit the Clubcard website.

Unused, expired and redeemed Clubcard Partner vouchers or codes can’t be refunded as stated in the standard Clubcard Reward Partner vouchers terms and conditions.

Yes if they’re on the same Tesco Mobile account as you. If you use your Clubcard Partner voucher to reduce your bill, which includes your family’s numbers as well, you’ll be using it towards saving on your total bill.

No. To help protect Clubcard holders against fraud, you can only use vouchers that were sent to your registered Clubcard account address. That’s the address you used when you signed up for Clubcard.

No, it’s only for Tesco Mobile.

Whatever’s left after you’ve paid your bill will become a bill credit and will come off your next bill(s).

Please make sure you’re only using it in My Account or when you call Customer Care. Also, please check that it’s a Clubcard Partner voucher for Tesco Mobile. Normal Clubcard vouchers won’t work – you have to turn them into Clubcard Partner vouchers for Tesco Mobile in the Clubcard website or Tesco Grocery & Clubcard app.

Clubcard holders can’t turn points into vouchers for two weeks before the end of each collection period – this is when the Clubcard statement is being prepared, printed and delivered. Collection periods are quarterly, usually May, August, November and February but exact dates may vary.

You can use a maximum of £250 in Clubcard Partner vouchers for each bill.

Yes you can.

Yes, as long as they’re on the same Tesco Mobile account as you.

Whatever’s left after you’ve paid your initial payment (pay upfront) will become a bill credit and will come off your next bill(s).

Please contact our Customer Care team to cancel your order.  Your money will be refunded to your original payment method. The amount you paid by card will go back onto your card and any Clubcard Partner vouchers will be unredeemed so you can use them again. If you’re not going to use it at Tesco Mobile please get in touch with the  Clubcard team to get the Clubcard vouchers back for you to use on another Clubcard partner.