What’s Anytime Upgrade Flex?

We know life’s easier when things are flexible. Anytime Upgrade Flex is a contract you can tailor to you, so it’s just right.

  • Pick your contract length to spread the cost of the phone you love
  • Change your tariff any time (down as well as up)
  • Get your upgrade whenever you’re ready, as early as you like

How Anytime Upgrade Flex Works..

  • You have contracts – one for your phone and one for your usage
  • Your monthly phone payments depend on how long your phone contract is – 12, 18, 24, 30 or 36 months
  • Your usage contract is a 1 month rolling contract
  • Once you’ve paid off your phone contract, you only pay your usage contract, which you can cancel any time
  • Change your data allowance down or up once a month if you need to
  • Upgrade whenever you want – just pay off your current phone

Great for you, great for your pocket.

Choose your deal now

 

More great reasons to choose us

We share O2’s network

Don’t worry about dropping calls. Enjoy 99% UK population coverage from our network provider, O2.

Find out more

Get more with your Family with Family Perks

There’s free extra data, money off your bill and more, every month for everyone in your family who’s with us.

Find out more

Your Clubcard points are worth double

Get the latest phone for less or cut your monthly bill with your Clubcard vouchers. Collect 1 point for every £1 you spend on pay monthly and pay as you go.

Find out more

Frequently Asked Questions

What if I want more data?

You can change your tariff down as well as up any time if you decide you need more or less data each month. You can do it every month if you want to and it’ll take effect from your next bill date. Simply call our Customer Care team on 4455 from your Tesco Mobile phone.

If you’re a business customer, please call us on 0345 601 2448.

You can also buy a one-off data bundle or increase your monthly data allowance in My Account or our app.

Can I change my tariff?

Yes, you can change your tariff down as well as up and it’ll take effect from your next bill date. You can’t go below the lowest price point for the original tariff you joined on.

To change your tariff, simply call our Customer Care team on 4455 from your Tesco Mobile phone.

If you’re a business customer, please call us on 0345 601 2448.

Will I pay more for my phone if I take out a longer contract?

No, you pay the same price for the phone but the cost is spread over more months.

Can I move my tariff down or up?

Yes, you can change your tariff down as well as up. You can do it every month if you want to and it’ll take effect from your next bill date. Simply call our Customer Care team on 4455 from your Tesco Mobile phone.

If you’re a business customer, please call us on 0345 601 2448.

Can I upgrade whenever I want?

Yes, you can upgrade whenever you want to.

If you want to upgrade before your phone contract end date, you just need to pay off the rest of your phone payments.

What if I want to cancel my contract early?

If you cancel your usage contract before the end of your phone contract, you’ll need to pay off the balance of your phone credit agreement.

Because you’re on 1-month rolling usage contract, you’ll only have to pay for the usage (minute, texts and data) for the month you’re in.

What happens to the phone warranty after 24 months?

After 24 months your phone will no longer be under warranty.  You can cancel your contract after 24 months, but you’ll have to pay off the usage for the month you’re in and the balance of the credit agreement for your phone.  Or, you can upgrade, but you will have to pay off the balance of the credit agreement for your phone.

The small print

Requires a 12, 18, 24, 30 or 36 month credit agreement at 0% APR and a rolling monthly usage contract, both with Tesco Mobile Limited. Subject to availability and your status. You will need to pay off any outstanding credit agreement charges on your phone if you terminate your usage contract early. You can change your tariff down as well as up once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering; No. 723698. Registered in England No. 4780736. Registered Office: Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA. VAT No. 815384524 tescomobile.com/terms

When periodically travelling in our Home From Home Destinations across Europe and beyond (HFH), calls and texts to standard UK landlines, UK mobile numbers, HFH landlines, HFH mobiles as well as data usage, will be charged as in the UK. Usage beyond a Fair Usage Policy may attract other charges. Full details, current list of HFH Destinations, charges, and terms are available at tescomobile.com/terms