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Go to BasketParental controls and content settings
- Pay monthly
- Pay as you go
Pay monthly customers
All our phones are set by default to block access 18+ adult content. If you're the account holder and you want to access 18+ content you'll need to confirm your age. You'll also be able to turn on parent controls to restrict access to content suitable for under 12s.
Manage age restricted content easily
To change your content settings, you need to confirm your age first. Once confirmed, you can change your content settings at any time in your Account.
To change your settings straight away, login to My Account and follow these steps:
1. In the section Manage your details
2. Click Manage Parental Controls
3. Select the Update button, next to Parental controls and favourite numbers
4. On the Security Settings page, enter or create your PIN
5. From here you can restrict your content to either under 12s, under 18s or 18+
6. If you haven't already confirmed that you're over 18, this is where we'll ask you to confirm your age with your credit card (Visa or Mastercard, sorry no debit cards - if you don't have a credit card, then please contact us. )
7. We’ll use your credit card details to verify this, no money will be deducted from your account.
Pay as you go customers
All our phones are set by default to block access 18+ content. If you're the account holder and you want to access 18+ content you'll need to confirm your age. You'll also be able to turn on parent controls to restrict access to content suitable for under 12s.
Manage age restricted content easily
To change your settings straight away, login to My Account and then:
1. Select 'My settings'
2. From here you can restrict your content to either under 12s, under 18s or 18+
3. If you haven't already confirmed that you're over 18, this is where we'll ask you to confirm your age with your credit card
4. We’ll use your credit card details to verify this, no money will be deducted from your account.