Promotional terms & conditions

Rocket Pack 4GB for £10 for 12 months promotion: Available between 1 Jul 2019 – 1 Sep 2019.

£10 Rocket Pack includes promotional allowance of 4GB for 12 consecutive months when bought with top-up during promotional period;

Available to new customers who purchase their first Rocket Pack and existing customers who opt-in by texting PROMO4GB to 28948 and then purchasing the Rocket Pack.

Purchased from available credit; each £10 expires after one month; renews automatically each month, but must have £10 credit to continue 4GB for £10 Promotion during 12 month period or set up as a recurring payment.

SIMs locked to Tesco Mobile network and require Tesco Mobile or unlocked phone.

Data subject to phone specification. Connectivity subject to coverage. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

 

Clubcard Promotion

Tesco Mobile Pay Monthly colleague competition.

No contract SIM promotional offer 6GB for £10 for 3 months

Samsung Beyond Pre-Order Galaxy buds promo

Feb Giftcard Promotion

Honor View 20 launch sales promotion

Samsung Blue Week Promotion

20GB for £20 for 12 months and a £20 gift card Rocket Packs promotion – Terms & Conditions

Samsung S9 and Samsung S9 plus trade-in offer

Half Price Terms and Conditions

Customer survey prize draw – Terms and Conditions

Brand sentiment survey prize draw – Terms and Conditions

November/January one-off data bundle promotion – Terms and Conditions

Clubcard Promotion

Tesco Clubcard holders only. Minimum 150 Clubcard points required to qualify for Clubcard vouchers. Maximum transaction value in Clubcard Partner vouchers is £250 for both upfront payment and monthly bill payment. If the value of the Clubcard Partner vouchers is greater than the value of the bill, the balance will remain in the customer account and will be applied to the following bill. Any outstanding balance of Clubcard Partner voucher credits on termination or expiration of contract will not be refunded. The usual Tesco Clubcard scheme terms and conditions apply.

Tesco Mobile Pay Monthly colleague competition.

Competition Details:

  1. Connect yourself, and/or your Friends and Family to a new Pay Monthly contract (Handset or 12 month Pay Monthly SIM), utilising your 10% discount code. Discount codes must be requested between start of day on 29 May 2019 and close of play on 30 June 2019 and connections must be prior to close of play on 14 July 2019 to automatically qualify for an entry into a prize draw;
  2. Connections must be active post 14 day cooling off period to remain eligible for the prize draw;
  3. All connections must be processed via the Colleague Deals Discount voucher process which is set out below;
  4. For every new connection made this generates an entry into the prize draw (i.e. 5 new connections = x5 entries into the prize draw);
  5. The winners will be drawn by random computer process and notified by 9 August 2019.

Competition Prize details:

  • 10 x winners of £150 Tesco Vouchers;
  • 25 x winners of £15 Tesco Vouchers;
  • 15 x winners of £10 Tesco Vouchers.

Who is eligible for Colleague deals?

  1. Colleague Deals are open to all direct employees of:

 

a.Tesco PLC (Tesco Stores, Customer Engagement Centres, Customer Fulfilment Centres, Distribution Centres, Head Office)
b. Employees of Tesco Mobile partnerships (Capita, Ingram Micro, Telefonica UK Secondees).
c. Tesco Bank
d. Tesco Maintenance
e. One Stop
f. Oakwood

  1. Colleague Deals are not currently open to colleagues from:

a.Tesco Bank Underwriting
b. Tesco Family Dining
c. Booker
d. Dunnhumby
e. Jack’s
f. Tesco Card for life incl. RCC (Retired Colleague Community) members
g. Employee 2nd card holders.

  1. Each eligible colleague is permitted to allow up to 9 friends and family a Colleague Deal discount using the SMS voucher request system.

How can I request a Colleague Deal voucher?

  1. If you are employed by one of our Colleague Deal discount scheme partners mentioned in section 1, please refer to your internal benefits intranet site for more information. If you are unsure how to access this, please contact your human resources department.

What are colleague deals?

  1. The Colleague Deal is a discount off your total base contract, CCA (Consumer Credit Agreement) and Airtime, excluding any additional bundles or usage outside of your allowance (safety buffer).
    6. All one-off bundles, recurring bundles, Tesco Mobile Protect insurance payments and family perks are excluded from this scheme.
    7. The discount off your CCA will be added at point of purchase, all airtime (tariff) discounts will be calculated on a monthly basis and may be subject to change if you change your tariff during your contract (Flex).
    8. Colleague Deal vouchers cannot be added after point of purchase. You must have a valid voucher to use before point of purchase. No Colleague Deal will be added mid contract.
    9. New and upgrading customers must input the voucher before checkout in store, online at www.tescomobile.com or through Telesales.
    10. The Colleague Deal is only available to consumer customers, the account must be registered in an individual’s name and not a business name.
    11. When upgrading a contract, the attached Colleague Deal will not carry over. You will be required to apply a new unique voucher at upgrade point of purchase.
    12. In order to protect employee’s personal information, only those eligible can request a Colleague Deal discount using their own employee information. It is the accountability of the colleague to manage their Colleague Deal discount codes responsibly.
    13. The Colleague Deal will remain associated with an account until the point of upgrade or termination.
    14. When an employee of the Colleague Deal discount scheme partners is no longer employed by their respective business, the option to request Colleague Deal vouchers will no longer work. All active contracts will remain discounted until the point of upgrade or termination.

Voucher limitations

  1. Vouchers are valid for 30 days.
    16. Each unique voucher can only be used once.
    17. Colleague Deal vouchers cannot be combined with any retention deal.
    18. One unique Colleague Deal voucher is required per device or subscription.
    19. Colleague Deal vouchers have no cash alternative and cannot be exchanged.

General

  1. The Pay Monthly service terms and conditions also apply.
    21. Tesco Mobile reserves the right to withdraw or amend the Colleague Deal discount scheme at any time, upon reasonable notice.
    22. An employee of one of the Colleague Deal discount scheme partners cannot request the withdrawal of the Colleague Deal from any of their friends or family.
    23. Tesco Mobile reserves the right to withdraw the Colleague Deal from an account if fraud is detected.

Last updated: 21st February 2019

No-contract SIM Promotional offer

6GB for £10 for 3 months Promotion T&Cs:

Available between 29 April – 30 June 2019. £10 Rocket Pack includes promotional allowance of 6GB for 3 consecutive months when bought with top-up during promotional period; Available to new customers who purchase their first Rocket Pack and existing customers who purchase their first Rocket Pack and text TENFORSIX to 28948. Purchased from available credit; each £10 expires after one month; renews automatically each month, but must have £10 credit to continue 6GB for £10 Promotion during 3 month period. SIMs locked to Tesco Mobile network and require Tesco Mobile or unlocked phone. Data subject to phone specification. Connectivity subject to coverage. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Feb Giftcard Promotion

PAYG Dine in/Dine Out Promotion T&Cs:
Rocket Pack Gift Card promotion: Ends 24 February. Available to new customers who purchase
their first Rocket Pack and existing customers who opt-in via SMS. Customer entitled to a gift
card of up to £20 (dependent on value of Rocket Pack chosen) with either Tesco or selected
restaurants. Subject to availability, while stocks last. The Restaurant Choice Card can only be
used in participating restaurants and is valid for 12 months from date of issuance. For an
overview of participating restaurants and full terms and conditions visit
www.restaurantchoice.co.uk. Rocket Packs: Purchased from available credit; Rocket Pack credit
expires after one month; renews automatically each month. Only £10, £15 or £20 Rocket Packs
available for initial purchase; all other rocket packs available after initial purchase. SIMs locked to
Tesco Mobile network and require Tesco Mobile or unlocked phone. Data subject to phone
specification. Connectivity subject to coverage. Mins/texts: to standard UK landline & mobiles;
between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies.
Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

PAYM Dine in/Dine Out Promotion T&Cs:

Gift Card Promotion: Ends 24 February 2019.  Purchase of a new handset entitles customer to a gift card of up to £50 (dependent on handset) with either Tesco or selected restaurants. The Restaurant Choice Card can only be used in participating restaurants and is valid for 12 months from date of issuance. For an overview of participating restaurants and full terms and conditions visit www.restaurantchoice.co.uk. Advertised tariff based on a 36 month credit agreement at 0% APR representative and a 24 month usage agreement both with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit, 18+. Early Termination Charges only apply to your usage agreement. First month’s payment at point of sale. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies.  Changing tariff up or down, or changing contract length, once per month only. Upgrades and changing contract length require outstanding credit balances to be paid in full.  Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms. For our credit offering, the Financial Conduct Authority is our supervising authority.

£25 Gift Card Specific T&Cs:

Gift Card Promotion: Ends 24 February 2019.  Purchase of a new handset entitles customer to a gift card worth £25 with either Tesco or selected restaurants. The Restaurant Choice Card can only be used in participating restaurants and is valid for 12 months from date of issuance. For an overview of participating restaurants and full terms and conditions visit www.restaurantchoice.co.uk. Advertised tariff based on a 36 month credit agreement at 0% APR representative and a 24 month usage agreement both with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit, 18+. Early Termination Charges only apply to your usage agreement. First month’s payment at point of sale. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies.  Changing tariff up or down, or changing contract length, once per month only. Upgrades and changing contract length require outstanding credit balances to be paid in full.  Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms. For our credit offering, the Financial Conduct Authority is our supervising authority.

£50 Gift Card Specific T&Cs:

Gift Card Promotion: Ends 24 February 2019.  Purchase of a new handset entitles customer to a gift card worth £50 with either Tesco or selected restaurants. The Restaurant Choice Card can only be used in participating restaurants and is valid for 12 months from date of issuance. For an overview of participating restaurants and full terms and conditions visit www.restaurantchoice.co.uk. Advertised tariff based on a 36 month credit agreement at 0% APR representative and a 24 month usage agreement both with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit, 18+. Early Termination Charges only apply to your usage agreement. First month’s payment at point of sale. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies.  Changing tariff up or down, or changing contract length, once per month only. Upgrades and changing contract length require outstanding credit balances to be paid in full.  Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms. For our credit offering, the Financial Conduct Authority is our supervising authority.

PAYM Short T&Cs:

Gift Card Promo: Ends 24 Feb.  Tesco gift card or selected restaurants value of up to £50. Restaurant Choice Card can only be used in participating restaurants and is valid for 12 months from date of issuance. For an overview of participating restaurants and full terms and conditions visit www.restaurantchoice.co.uk. Requires a 36 month credit agreement and a 24 month usage agreement with Tesco Mobile Limited. Subject to status. Fair Use Policy applies. Charges & terms at tescomobile.com/terms.

PAYG Short Terms:

Rocket Pack Gift Card Promo; Ends 24 Feb Available to new customers who purchase their first Rocket Pack and existing customers who opt-in via SMS. Purchased from available credit; expires after one month; renews automatically each month. Fair Use Policy applies. Charges & terms at tescomobile.com/terms. The Restaurant Choice Card can only be used in participating restaurants and is valid for 12 months from date of issuance. For an overview of participating restaurants and full terms and conditions visit www.restaurantchoice.co.uk. Charges & terms at tescomobile.com/terms.

Honor View 20 launch sales promotion

T E R M S AN D C O N D I T I O N S :

Participants agree to these Terms and Conditions (the ‘Terms and Conditions’).

Any information or instructions published by Huawei Technologies (UK) Co.,

LTD., with its registered offices at 300 South Oak Way, Green Park, Reading, Berkshire, RG2 6UF, or its fully owned subsidiaries about the Promotion at https://huawei-redemptions.co.uk/honorview20promo form part of the Terms and Conditions.

T H E P R O M O T I O N

Participants who purchase or upgrade to a Qualifying Product from a Qualifying Retailer will be eligible to receive, free of charge, 1x HONOR Watch Magic in black (‘Promotional Item’), subject to these Terms and Conditions (‘Promotion’).

O F F E R

Participants who purchase or upgrade to a new HONOR View 20 whether SIM

free or with a monthly contract or on ‘pay as you go’ basis (‘Qualifying Product’) in-store, online or call center sales, from a qualifying retailer in the table below (each a ’Qualifying Retailer’) from 22nd January 2019 to 23:59 6th February 2019, will be eligible to claim the Promotional Item, to be delivered directly to Participant at his/her address in the UK, Isle of Man, Jersey or Guernsey.

 

Qualifying Retailers:
O2 Carphone Warehouse Carphone Warehouse Business Currys PC World Very
Argos Amazon.co.uk (excludes purchases from sellers on Amazon’s market-place platform) John Lewis Tesco Mobile Littlewoods
GoMobile AO JD Williams Laptopsdirect Technolec
Mobile Phones Direct A1 COM KTM Online Buymobiles.net Smart Phone Company

 

E L I G I B I L I T Y

  1. To be eligible to participate in the Promotion you must be aged 18 or over and

residing in the UK, Isle of Man, Jersey or Guernsey (‘Participant’). Businesses are excluded from participating in this Promotion except for business customers purchasing or upgrading to the Qualifying Product(s) through Carphone Warehouse customer accounts (‘Business Customer’).

  1. A claim must be made by the end user Participant, and must not be submitted through agents, retailers, resellers, third parties or in bulk.
  2. Only one claim per Participant is permitted, unless you are a Business Customer whereby you can make up to 10 claims. Only one claim per Qualifying Product is permitted. This Promotion cannot be used in conjunction with any other HONOR promotion.
  3. Participants who cancel their order will not be eligible to receive the Promotional Item.
  4. Participants who return the Qualifying Product to the Qualifying Retailer within 14 calendar days of the date of purchase will not be eligible to receive the Promotional Item. The date of purchase counts as day one (1).

E N T R Y

  1. Participants must visit https://huaweico.uk/honorview20promo on or between 7th February 2019 and 23:59 21st March 2019, complete and submit the claim form (including providing the IMEI of the Qualifying Product, Participant’s postal address in the UK, Isle of Man, Jersey or Guernsey where the Promotional Item shall be delivered) and upload a copy of their proof of purchase of the

Qualifying Product from a Qualifying Retailer. Claim form information and supporting documents for purchase must be received on or before 23:59 GMT 21st March 2019 to be eligible to claim for the Promotional Item free of charge. See FAQs at https://huaweiredemptions.co.uk/honorview20promo/faqs.php for details of the form of supporting documents required as evidence of purchases for each of the Qualifying Retailers and, the information to be provided as part of the claim form process.

  1. The Promotional Item is subject to availability, while stocks last. HONOR reserves the right to replace the Promotional Item with an alternative promotional offer of equal or higher value if circumstances beyond HONOR’s control make it necessary to do so.
  2. The Qualifying Products are subject to availability while stocks last.
  3. The Administrator will post the Promotional Item within 30 days of successful claim validation, to the address provided by the Participant in the claim form and, which will require a signature on delivery.
  4. The Promotional Item comes with the HONOR consumer limited warranty of 24 months, further details can be found at: https://consumer.huawei.com/uk/support/warrantypolicy
  5. Compensation for the Promotional Item in cash, its exchange, or its transfer to other persons are excluded.
  6. If the claim is deemed to have not been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) calendar days of receipt of the email. If no response is received within seven (7) calendar days of the email being sent, then the claim shall be marked as invalid and the Participant will no longer be eligible to receive the

Promotional Item. It is the Participant’s responsibility to contact us if you have not received an update on the status of your claim within seven (7) calendar days.

  1. Subject to condition 10 above, claims that are incomplete will be deemed invalid. HONOR or the Administrator are not responsible for lost, delayed or damaged data which occurs during any communication or transmission of claims.
  2. HONOR reserves the right to withdraw or amend the Promotion or these Terms and Conditions and to disqualify claims which it considers do not comply with these Terms and Conditions at any time at its own discretion. HONOR’s decisions regarding all promotional matters will be final, and no correspondence will be entered into.
  3. HONOR and the Administrator shall have the right, where necessary, to undertake all such action as is reasonable to protect themselves against fraudulent or invalid claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant, deny issuing the Promotional Item, or terminate the Promotion due to excessive fraud. This process may involve HONOR sharing information with third parties.
  4. HONOR excludes liability, to the fullest extent permitted by law, for any loss or damage caused to a Participant arising out of or in connection with the Promotional Item or this Promotion. Without prejudice to the preceding restriction, and to the maximum extent permitted by applicable law, in no event will the HONOR liability to you exceed £50.00

M I S C E L L AN E O U S

  1. Data Protection: Participant’s personal data provided by the Participant when making a claim under this Promotion shall be processed in accordance with Privacy Notice at https://huaweico.uk/honorview20promo/privacy.php.
  2. Administrator: Exertis (UK) Limited, company number 01511931 with its registered offices at Technology House Magnesium Way, Hapton, Burnley, England, BB12 7BF.
  3. The Promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Samsung Blue Week Promotion

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/blue-cashback form part of the Terms and Conditions.

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

Purchase Period

  1. The Promotion will commence at 00:01 (GMT) on the 3rd of December 2018 and shall close at 23:59 (GMT) on the 26th of December 2018 (the “Purchase Period”).

Eligibility

  1. To be eligible to participate in the Promotion you must be a K., Channel Islands, Isle of Man or Republic of Ireland resident aged 18+ with a valid U.K, Channel Island, Isle of Man or Republic of Ireland bank account (“Participant”)
  2. This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other offer.
  3. Claims may only be submitted by the individual end user, Claims made by Participating Retailers, other Resellers and/or their staff on behalf of the end user are specifically excluded and any such Claims will be automatically rejected.
  4. This Promotion is not open to employees of the Promoter, the Participating Retailer or any other person professionally connected with the Promotion.
  5. Rewards shall be paid by way of bank transfer and Participants must have a valid U.K., Channel Islands, Isle of Man or Republic of Ireland bank account in order to receive the Reward.
  6. Rewards shall be awarded to Participants based on their country of residence, for example a ROI Participant purchasing a Promotion Product in the United Kingdom shall receive their Reward in Euros rather than GBP in accordance with Table 1 below.

Offer

  1. Participants who purchase a new (i.e. not second hand or refurbished) Samsung device as detailed in Table 1 below (the “Promotion Product”) in-store or online from a Participating Retailer in the K., Channel Islands, Isle of Man or Republic of Ireland within the Purchase Period will be eligible to claim a cash back reward (exclusively paid by way of bank transfer) via redemption (the “Reward”). The relevant Reward value per Promotion Product shall be as set out in Table 1 below.

 

Promotion Product Reward for residents of U.K., Channel Islands, Isle of Man Reward for residents of Republic of Ireland Participating Retailers  U.K., Channel Islands, Isle of Man Participating Retailers   Republic of Ireland
Note 9 (512GB) £150.00 €165.00 3 Mobile, A1 Comms, Amazon UK, AO.com, Argos, BT, Buymobiles.net, Carphone Warehouse, Currys PC World, e2save.co.uk, EE, GiffGaff, Go Mobile, ID Mobile, John Lewis, Littlewoods, Mobile Phones Direct, Mobiles.co.uk, O2, Samsung Experience Store, Samsung Shop online, Tesco Mobile, Very, Virgin Mobile Vodafone, Three, Eir, CPW,       Tesco Mobile, Virgin Mobile, Harvey Normans, DID, Power City, Euronics, Expert

 

Note 9 (128GB) £150.00 €165.00
S9+ £100.00 €110.00
S9 £100.00 €110.00
A9 £80.00 €90.00
A7 £50.00 €55.00
J6+ £40.00 €45.00
J4+ £30.00 €35.00
Tab S4 £100.00 €110.00
Tab S3 £70.00 €80.00
Tab A 10.5 £50.00 €55.00
Galaxy Watch 46mm (4G) £50.00 €55.00
Galaxy Watch 42mm (4G) £50.00 €55.00
Galaxy Watch  46mm (BT) £50.00 €55.00
Galaxy Watch 42mm (BT) £50.00 €55.00

Table 1 – Promotion Products and Corresponding Rewards

  1. Participants may claim a maximum of one (1) Reward per Promotion Product purchased and a maximum of three (3) Rewards per household.

 Claims

  1. To claim, after purchasing a Promotion Product from a Participating Retailer during the Promotion Period, Participants must visit https://www.samsung.com/uk/blue-cashback within thirty (30) days of purchase of their Promotion Product (the date of purchase counts as day 1) and complete the claim form with either the IMEI number where the purchased Promotion Product is a smartphone or the serial number where the purchased Promotion Product is a tablet or smartwatch. Participants will also need to provide their name, contact information, bank account details and any other requested information, and submit it together with a scanned copy of their proof of purchase. Participants may also be required to upload a photograph or screenshot of either their IMEI number or serial number as appropriate (a “Claim”).
  2. Proof of purchase must include: Participating Retailer name, Promotion Product name and the date of purchase.  Further information regarding proof of purchase requirements can be found on the FAQ page: samsungcashback.com/contact
  3. Claims may only be submitted within thirty (30) days from the date of purchase, meaning the final claim date for purchases made on the 26th of December 2018 is no later than 23:59 (GMT) on the 24th of January 2019 (the “End Date”). Claims received after the End Date will not be For the avoidance of doubt, the date of purchase counts as day 1.
  4. Participants will be sent an initial email and SMS to confirm that their Claim has been received by the Promoter and a second email to confirm that whether the Claim has been successful and validated.
  5. If an email or text acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at support@samsungcashback.com within seven (7) days of a Claim being submitted.
  6. If the Claim is deemed to have missing information, the Participant will be notified via email and SMS and offered the opportunity to provide the required information to validate their Claim within seven (7) days of the email and SMS being sent. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
  7. Participants will receive the Reward by way of bank transfer to the bank account detailed in the Claim within thirty (30) days of Claim Validation.
  8. To check the status of the Claim Participants may visit samsungcashback.com/claimstatus.
  9. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
  10. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
  11. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant. This process may involve the Promoter sharing information with third parties.
  12. If a Participant returns a Promotion Product after making a Claim, then the Participating Retailer shall notify the Promoter and the Claim shall be rejected. Where the Reward has already been paid then the Promoter shall seek to recover the Reward from the Participant.

Privacy and Data Protection

  1. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
  2. The information collected as described in Condition 18 above shall be processed in accordance with the procedures outlined in the Promoter’s privacy policy, available at samsung.com/uk/info/privacy.

General

  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
  2. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
  3. Rewards are non-transferable by Participants.
  4. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  5. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the Reward.
  6. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.
  7. The Promotion is governed by the law of England and Wales.

 

 

20GB for £20 for 12 months and a £20 gift card Rocket Packs promotion – Terms & Conditions

Promotion: 20GB data allowance when you purchase a £20 Rocket Pack. Available for 12 consecutive months, includes a one-off £20 gift card for customers who meet the Qualifying Criteria.

The Promotion is also subject to the Tesco Mobile Terms of Service and the Pay as you Go Rocket Packs terms and conditions.

Promotional Terms and Conditions

To qualify for the Promotion:

New customers: You must have purchased from Tesco Mobile a new Tesco Mobile Pay As You Go smartphone (which now all come with Rocket Pack tariff) or Rocket Pack SIM Pack during the period of 19th November to 2nd December, (the “Promotion Period”). You must activate your SIM card and purchase a £20 Rocket Pack before 2 December 2018 to be eligible for the Promotion.

Existing customers: You must opt-in to the promotion by texting 20FOR20GB to 28948 within the Promotion Period and then either purchase a £20 Rocket Pack during the Promotion Period or renew your current qualifying £20 Rocket Pack.

Qualifying Criteria: New customers must activate your SIM card and purchase a £20 Rocket Pack before 2 December 2018 to be eligible for the Promotion. Existing customers must opt-in to the promotion and purchase a £20 Rocket Pack before 2 December 2018 to be eligible for the Promotion.

Promotion Period: From 00:01 (GMT) 19 November until 23:59 (GMT) 2 December 2018.

Gift Card: A card pre-loaded with credit to the value of £20 which can be spent in Tesco stores available to New customers and Existing customers who haven’t  bought a Rocket Pack before.

Promotion available on £20 Rocket Packs only.

Upon meeting the Qualifying Criteria your £20 Rocket Pack will include 20GB of data as part of its first twelve month’s allowance.  Qualifying purchases will then receive an SMS asking for email address details to which we will send the Gift Card.  You must respond to the SMS within 5 working days of the initial SMS notification.

Please allow 48 hours (from providing email address details) for delivery of the Gift Card. We will hold your email address for three months for the purposes of sending your Gift Card.  We will not use your email address for any other purposes.

Your 20GB promotional Rocket Pack lasts for one calendar month from the date you are notified by SMS that it has been activated. Any unused allowance at the end of the calendar month will not be carried forward or rolled over into your next month’s Rocket Pack.

To claim the 20GB promotional Rocket Pack for the 12 months, you must renew your Rocket Pack by ensuring you have enough credit (£20) each month on your monthly anniversary of activating this Promotion in Month 1.  This Promotion consists of activation in Month 1 and 11 consecutive months of topping up.

You will not be able to renew into another 20GB promotional Rocket Pack after month 12. You will not be able to change to a different promotional Rocket Pack once the Promotion has started.

Participants who switch tariffs for whatever reason or who fail to comply with any of the terms of this promotion will cease to qualify for the 20GB promotional Rocket Pack for the remainder of the 12 month period and any further £20 top ups will only provide 8GB of data.

Subject to Rocket Pack SIM Pack availability, while stocks last.  Tesco Mobile reserves the right to withdraw the Promotion at any time before the end of the Promotion Period.

For full Gift Card terms and conditions please go to http://www.giftcards.tesco.com/Terms-and-Conditions.  Any expenses or costs not explicitly specified in these terms and conditions are excluded.  Gift Cards cannot be exchanged, are not transferable and no alternatives are available.

Promotion is only available to consumers; businesses and resellers are excluded.

Samsung gift promotion

S9/S9+ or Note 9 (Promotion Product) on a Tesco pay monthly contract or as a Tesco Mobile pay as you go customer in-store or online from any UK Tesco Store between 01/10/2018 – 31/10/2018 and claim a pair of AKG on-ear Headphones, Gear 360 or a Convertible Wireless Charger (a Promotion Gift) by redemption. Not valid in conjunction with any other offer. No cash alternative. Customers must visit www.samsungpromotions.claims/tesco-galaxy-promotion, complete the online claim form, upload proof of purchase, enter the IMEI number and provide all other required information within 60 days from the date of purchase (Claim). Pay as you go customers must wait until the first top-up has been purchased to claim and all claims will only be processed from 21 days after the date of purchase. Maximum 1 claim per Promotion Product purchased and a maximum of 3 claims per household. See www.samsungpromotions.claims/tesco-galaxy-promotion for full Promotion terms.

Advertised tariff based on a 36 month credit agreement at 0% APR representative with Tesco Mobile Ltd and a usage contract; subject to availability and status; Included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment taken at point of sale; for our credit offering, the Financial Conduct Authority is our supervising authority. All promotional gifts to be returned upon contract cancellation or return of sale. Only one promotional gift per device purchase or contract. Promotional items are subject to availability. For all applicable terms and call charges visit tescomobile.com.

FAQs

How can I find my phone’s IMEI number?

Simply dial *#06# and your IMEI number will appear on the screen.

When can I claim my gift?

You can claim your gift immediately. If you bought a pay monthly phone, we’ll sort out your gift after your 14 day cooling off period. If you bought a pay as you go phone, we’ll sort out your gift once you’ve topped up for the first time.

When will I get my gift?

Your gift will be sent to you as soon as we’ve checked you details. This shouldn’t take longer than 28 days. You’ve got up to 60 days from the date of buying your phone to claim your gift, so the last possible date to claim is 30th December 2018.

Will I still get my gift if I return my phone in the 14 day cooling off period?

No, if you return your phone within 14 days then you don’t get a gift.

Who should I contact if my gift doesn’t arrive or if I’ve got any questions?

Please email tesco-galaxy-promotion@samsungpromotions.claims

What if my gift isn’t not working or I got the wrong gift?

For any issues, please email tesco-galaxy-promotion@samsungpromotions.claims within 28 days of receiving your gift.

After that, please head here..

Cancer Research UK Charity offer:

Tesco mobile will donate £5 to Cancer Research Cancer Research UK (registered charity number: 1089404 in England and Wales, SCO41666 in Scotland and 1103 in Isle of Man) for every pay monthly contract sold on selected devices. For full list of eligible devices see below.

Android

Huawei P20 – Pink

Doro 6520 – Rose

Alcatel Pixi 4.4 – Rose gold

Sony XA2 – Pink

Samsung Galaxy S8 – Pink

Samsung Galaxy S8 plus – Pink 

 

Apple

iPhone 6s 32GB Rose Gold

iPhone 6S Plus 32GB Rose Gold

iPhone 7 32GB Rose Gold

iPhone 7 Plus 32GB Rose Gold

iPhone SE 32GB Rose Gold

TM and © 2018 Apple Inc. All rights reserved.

 

Subject to availability and status, payment by Direct Debit. 18+. If your service contract period is longer than 24 months, your Early Termination Charges are limited to the first 24 months. First month’s payment at point of sale. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Samsung S9 and Samsung S9 plus trade-in offer

Extra £100 credit promotion ends 29.4.18. Trade-in an S6/S7 series handset and in addition to the Trade-in value, receive an extra £100 bill credit for use with any new Samsung S9 or S9+ contract. Eligibility: (i) Election of Trade-in value as a voucher code only AND before S9 purchase (ii) both Trade-in and S9 purchase to be completed before promotion end date; (iii) Call, text, or data usage within 30 days of purchase required; and (iv) no withdrawal from contract or return of sale within 30 days. Trade-in for BACS transfers excluded. New contracts require payment at point of sale. Bill credit to be applied against monthly outstanding balances for handset and airtime contracts after payment of first bill, following S9 purchase. Trade in: Applicable terms, restrictions, and FAQs at tradein.tescomobile.com. Trade-in & trade-up on selected handsets only; trade-in value varies with condition of handset. Online quote is valid for 14 calendar days from order completion. For maximum Trade-in value, new or upgrade purchases in store to be transacted at the same time as Trade-in. For help or support emailtradein@tescomobile.com or call 0333 7000 100 (Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 10am-6pm excluding public holidays).

Half Price Terms and Conditions

12 month Sim only – 6 month half price T&C’s

First month’s full monthly payment to be paid at point of sale. £10 Sim only with 500 minutes, 5000 text & 1GB data – £30.00 total saving based on a saving of £5.00 a month in each of months 2 – 7 (inclusive) of the 12 month agreement. £16.50 Sim only with 3000 minutes, 5000 text & 6GB data – £49.50 total saving based on a saving of £8.25 a month in each of months 2 – 7 (inclusive) of the 12 month agreement. Promotion ends 28 January 2018. Advertised tariff requires a 12 month contract with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. 4G subject to coverage. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (“HFH”). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering.  Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Alcatel A3 XL – (250 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 24 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £12.75 based on a saving of £4.25 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised tariff: requires a 24 month contract with Tesco Mobile Limited; subject to availability and status. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Connectivity subject to coverage. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Alcatel U5 HD – (250 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 24 month agreement (the “Half Price Months”); First month’s full monthly payment to be paid at point of sale; Total saving of £11.25 based on a saving of £3.75 a month in each Half Price Month; Promotion ends 28 January 2018. Alcatel Moveband Digital activity tracker: included with purchase of an Alcatel U5 HD device; Promotion ends 28th January 2018; subject to availability, offer may continue while stocks last. Alcatel activity tracker to be returned upon contract cancellation or return of sale. Advertised tariff: requires a 24 month contract with Tesco Mobile Limited; subject to availability and status. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Connectivity subject to coverage. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

LG K8 2017 – (500 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 24 month agreement (the “Half Price Months”); First month’s full monthly payment to be paid at point of sale; Total saving of £18.75 based on a saving of £6.25 a month in each Half Price Month; Promotion ends 28 January 2018. LG PH1 Bluetooth speaker included with purchase of a LG K8 device; Promotion ends 28th January 2018; subject to availability, offer may continue while stocks last. LG Bluetooth speaker to be returned upon contract cancellation or return of sale. Advertised tariff: requires a 24 month contract with Tesco Mobile Limited; subject to availability and status. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Connectivity subject to coverage. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

LG Q6 – (500 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-7 (inclusive) of the 30 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £46.50 based on a saving of £7.75 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised Anytime Upgrade Flex tariff: requires a 30 month contract & 30 month credit agreement at 0% APR representative with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Moto C – (250 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 24 month agreement (the “Half Price Months”); First month’s full monthly payment to be paid at point of sale; Total saving of £11.25 based on a saving of £3.75 a month in each Half Price Month; Promotion ends 28 January 2018. Pulse Max headphones included with purchase of a Moto C device; Promotion ends 28th January 2018; subject to availability, offer may continue while stocks last. Pulse Max headphones to be returned upon contract cancellation or return of sale. Advertised tariff: requires a 24 month contract with Tesco Mobile Limited; subject to availability and status. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Connectivity subject to coverage. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Moto G5 – (500 minutes, 5000 text & 500mb data)

Half Price offer: Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-7 (inclusive) of the 30 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £40.20 based on a saving of £6.70 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised Anytime Upgrade Flex tariff: requires a 30 month contract & 30 month credit agreement at 0% APR representative with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Samsung Galaxy J3 – (250 minutes, 5000 text & 500mb data)

Half Price offer: Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 24 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £17.25 based on a saving of £5.75 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised tariff: requires a 24 month contract with Tesco Mobile Limited; subject to availability and status. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Connectivity subject to coverage. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Samsung Galaxy S7 – (500 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 30 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at pointof sale. Total saving of £39 based on a saving of £13 a month in each Half Price  Month. Promotion ends 28 January 2018. Advertised Anytime Upgrade Flex tariff: requires a 30 month contract & 30 month credit agreement at 0% APR representative with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Samsung Galaxy S7 Edge – (500 minutes, 5000 text & 500mb data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-4 (inclusive) of the 30 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £43.50 based on a saving of £14.50 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised Anytime Upgrade Flex tariff: requires a 30 month contract & 30 month credit agreement at 0% APR representative with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Samsung A3 2017 – (500 minutes, 5000 text & 1GB data)

Half Price Offer; Half price is reflected in the bill credit that is applied to the Usage Contract for months 2-7 (inclusive) of the 30 month agreement (the “Half Price Months”) First month’s full monthly payment to be paid at point of sale. Total saving of £56.28 based on a saving of £9.38 a month in each Half Price Month. Promotion ends 28 January 2018. Advertised Anytime Upgrade Flex tariff: requires a 30 month contract & 30 month credit agreement at 0% APR representative with Tesco Mobile Limited. Subject to availability, status, payment by Direct Debit. 18+. Mins/texts: to standard UK landline & mobiles; between Home From Home Destinations (HFH). Data: UK & HFH only. Fair Use Policy applies. Changing tariff up and down once per month only. Tesco Mobile Limited is authorised and regulated by the Financial Conduct Authority for its credit offering. Connectivity subject to coverage. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.

Brand sentiment survey prize draw – Terms and Conditions

  1. Only open to residents of the UK, (inc. Channel Islands and Isle of Man) aged 18 or over. Secondees to Tesco Mobile or employees of its affiliates, subsidiaries, advertising or promotion agencies are not eligible.
  2. Entries must be received by the date specified in the email or text message we sent you.
  3. To enter: During the Promotional Period go to the unique survey link provided in your SMS or email invite. Answer the questions and enter your email address. All valid entries will be entered into the prize draw.
  4. Only one entry per person, per phone number throughout the Promotional Period is permitted.
  5. Prize Winners to receive a £50 Tesco gift card, for full gift card terms and conditions please go to https://www.giftcards.tesco.com/Terms-and-Conditions. Any expenses or costs not explicitly specified in these terms and conditions are excluded.
  6. Prizes cannot be exchanged, are not transferable and no alternatives are available. In the event of circumstances outside its control, the Promoter reserves the right to provide similar substitutes of equal or greater value to the stated prizes.
  7. Winner Selection: Five winners will be chosen at random by an independent third party from all entries received during the Promotional Period.
  8. Winner Notification: Winners will be notified by email (using the details provided on entry into the prize draw), within 5 working days of the end of the Promotional Period. If for any reason, a winner fails to respond to communication within 5 working days of the initial email notification, the Promoter reserves the right to award the prize to a reserve entrant selected in the same manner.
  9. Please allow 28 days (from response to the emailed winner notification) for delivery of physical prizes.

Customer survey prize draw – Terms and Conditions

  1. Only open to residents of the UK, (inc. Channel Islands and Isle of Man) aged 18 or over. Secondees to Tesco Mobile or employees of its affiliates, subsidiaries, advertising or promotion agencies are not eligible.
  2. Entries must be received by the date specified in the email or text message we sent you.
  3. To enter: During the Promotional Period go to the unique survey link provided in your SMS or email invite. Answer the questions and enter your email address. All valid entries will be entered into the prize draw.
  4. Only one entry per person, per phone number throughout the Promotional Period is permitted.
  5. Prize Winners to receive a £50 Tesco gift card, for full gift card terms and conditions please go to https://www.giftcards.tesco.com/Terms-and-Conditions. Any expenses or costs not explicitly specified in these terms and conditions are excluded.
  6. Prizes cannot be exchanged, are not transferable and no alternatives are available. In the event of circumstances outside its control, the Promoter reserves the right to provide similar substitutes of equal or greater value to the stated prizes.
  7. Winner Selection: Five winners will be chosen at random by an independent third party from all entries received during the Promotional Period.
  8. Winner Notification: Winners will be notified by email (using the details provided on entry into the prize draw), within 5 working days of the end of the Promotional Period. If for any reason, a winner fails to respond to communication within 5 working days of the initial email notification, the Promoter reserves the right to award the prize to a reserve entrant selected in the same manner.
  9. Please allow 28 days (from response to the emailed winner notification) for delivery of physical prizes.

November/January one-off data bundle promotion – Terms and Conditions

Available to existing Tesco Mobile Pay Monthly customers only. Promotion: buy a 2GB one-off data bundle and get an extra 1GB (3GB for £7.50); double data on 10GB one-off data bundle (20GB for £15); double data on 20GB one-off data bundle (40GB for £20). Promotional period: 5 November 2018 to 7 January 2019. To redeem the promotion, customers must purchase the promotional data bundle within the promotional period. Data bundles start following purchase and end on customers’ next bill date and do not roll over. Maximum 5 data bundles per billing month. Data subject to phone specification. Connectivity subject to coverage. Data: UK & Home from Home (HFH) only. Fair Use Policy applies. Fair Use Policy, list of HFH Destinations, charges and terms at tescomobile.com/terms.