Highest level of customer satisfaction in the industry
We’ve got higher levels of customer satisfaction than any other major mobile network, according to a 2015 survey by customer experience experts Satmetrix. Tesco Mobile got the highest score above all the other networks when customers were asked if they’d recommend us to others.
We’ve won lots of awards in the last six years
We kicked-off 2016 winning a few awards at the uSwitch 2016 awards, see what we won and what our customers had to say...
As well as being a Which? recommended provider for the past five years, we’ve also won a bunch of awards from uSwitch, the Mobile Industry Awards and more.
Which? Recommended provider 2014 – Recommended provider award 2014 pay monthly
uSwitch 2014 award – Best customer support
Dadi awards 2014 – Jam/Tesco Mobile Care team for Tesco Mobile
Which? 2013 – Best Telecoms service provider
uSwitch 2013 – Best pay as you go value for money
uSwitch 2013 – Best network coverage
uSwitch 2012 – Best pay as you go value for money
uSwitch 2012 – Best Perks and Freebies
uSwitch 2012 – Best pay monthly value for money
uSwitch 2012 – Best network coverage
Which? 2011 – Best mobile service provider
Mobile Industry awards 2010 – Best MVNO (Mobile Virtual Network Operator)
J.D Power and associates 2010 – No.1 customer satisfaction for pay as you go
Mobile choice consumers awards 2009 - Tariff of the year Tesco Mobile pay monthly
Mobile industry awards 2009 – Credit Crunch award
J.D Power and associates 2008 – No.1 customer satisfaction for pay as you go
Mobile retailer awards 2006 – Non-specialist of the year
Real comments from real customers
Hear from the people who matter most – our happy customers.