What others say about us

Highest level of customer satisfaction in the industry

We’ve got higher levels of customer satisfaction than any other major mobile network, according to a 2015 survey by customer experience experts Satmetrix. Tesco Mobile got the highest score above all the other networks when customers were asked if they’d recommend us to others.

Read about the Satmetrix survey

We’ve won lots of awards in the last six years

We kicked-off 2016 winning a few awards at the uSwitch 2016 awards, see what we won and what our customers had to say...

     uSwitch Best Value Pay Monthly winner 2016 

 

  uSwitch Best Pay as you go network winner 2016

 

  uSwitch High Street Retailer of the year 2016 


As well as being a Which? recommended provider for the past five years, we’ve also won a bunch of awards from uSwitch, the Mobile Industry Awards and more.

Which 2015 logo Which? Recommended provider 2015 – Recommended provider award 2015 for pay monthly


                      Which? Recommended provider 2014 – Recommended provider award 2014 pay monthly

  uSwitch 2014 award – Best customer support

Dadi awards 2014 – Jam/Tesco Mobile Care team for Tesco Mobile

Which? 2013 – Best Telecoms service provider

uSwitch 2013 – Best pay as you go value for money

uSwitch 2013 – Best network coverage

uSwitch 2012 – Best pay as you go value for money

uSwitch 2012 – Best Perks and Freebies

uSwitch 2012 – Best pay monthly value for money

uSwitch 2012 – Best network coverage

Which? 2011 – Best mobile service provider

Mobile Industry awards 2010 – Best MVNO (Mobile Virtual Network Operator)

J.D Power and associates 2010 – No.1 customer satisfaction for pay as you go

Mobile choice consumers awards 2009  - Tariff of the year Tesco Mobile pay monthly

Mobile industry awards 2009 – Credit Crunch award

J.D Power and associates 2008 – No.1 customer satisfaction for pay as you go

Mobile retailer awards 2006 – Non-specialist of the year

Real comments from real customers

Hear from the people who matter most – our happy customers.