Premium rate calls and texts

There are certain numbers you can call or text from your mobile where higher rates apply - for example, entering competitions or voting on TV shows. These are known as premium rate services.
 
Other premium rate services will be automatically delivered to your mobile by text at regular intervals, once you've used them for the first time - for example, when ordering ringtones and wallpapers, or setting up alerts. You'll pay for these services each time they're sent to your mobile, until you stop the service. To stop a premium rate service like this, just reply to the text you receive from the service with the word STOP.
 
To prevent you, or someone else, from running up unexpectedly large bills on premium rate numbers, you can also apply a bar to all premium rate call and text services.
 
To apply the bar:
 
Log in to your Tesco Mobile online account using the mobile number you want to apply the bar to
 
When the bar is activated, you'll receive a randomly selected seven-digit PIN.
 
Log back into your account:  
  • Go to My settings
  • Click Add on Premium Bar for calls and/or Bar Premium SMS MT for texts
  • Click Confirm
It can take up to 24 hours for the bar to be activated.
 

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