First time topping-up?
After you’ve called you’ll receive a text message to confirm the top-up: ‘Top-up successful - your new balance is £xx.xx’.
In Tesco stores
You can purchase a top-up voucher from any Tesco store. The voucher is a paper receipt with a 16 digit voucher number on it.
To use a voucher, call the top-up line on 4444 free from your mobile or 0345 940 0000 from a landline.
You'll receive a text message confirming the top-up: ‘Top-up successful - your new balance is £xx.xx’.
You can top-up or set up a regular, auto or SMS top-up online - you’ll need to register for an online top-up account first.
Once you've logged in there are four ways you can top-up a Tesco Mobile phone:
- Use the ‘Top-up Now’ option to top-up yours or someone else's Tesco Mobile
- By text message
- By setting up a Regular Top-Up
- By setting up an Auto Top-Up
You can top-up at over 30,000 cash machines nationwide – and you don’t need to have your device with you. Look out for the green top-up logo.
When the top-up has been added to your credit, the message ‘Top-Up successful’ will appear on the screen and you'll get a receipt showing the transaction ID. Keep this receipt, just in case there’s an issue with the top-up.
With an E top-up card in over 100,000 locations
Once you’ve registered your E top-up card you can use it to top-up at any Tesco store or in over 100,000 shops that display the green E top-up logo - use our E top-up locator to find your nearest Tesco store or E top-up retailer.
You can order an E top-up card online via My Account. Go to 'My E Top-Up Cards and Services', then under‘Order E top-up’ enter your name and address and lastly click ‘Order’ then ‘Confirm’.
Make your top-ups go further…
Take off with the tariff for data lovers. Remember that with our Rocket Packs tariff, your top-up automatically turns into a Rocket Pack.
With our Triple Credit tariff if you top-up £10, £15 or £20, we triple it. Also, top-up £15 or more in one go, and get a free bundle of either 5000 texts, 150 minutes or 500MB of data.
Go for a bundle
You get even more chatting, texting and Facebooking for your hard-earned pennies if you buy one of our call, text or data bundles.